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    Mel First lounge opening hours

    Can someone please advise what time the First lounge closes in Melbourne? Flying on QF155 to AKL on 29 April departing at 23:25 and wondering if lounge will still be open or if I should go on an earlier flight.
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    Changing a non-changable/refundable booking?

    I made a one night booking for Darwin hilton when the 40% off sale was on recently so the booking was non-cancellable/changable. I've now had to change my travel date from June 2016 to March 2017 so was wondering what my chances of being able to change the booking date is and whether anyone has...
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    No more Platinum shadow?

    I have a couple of flights on Saturday and called Qantas premium to block the seat next to me (i'm in 5C). The agent thought that this could only be done for P1's and called the P1 desk to confirm. I asked whether this is another "enhancement" I'm not aware of and the agent said that shadows...
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    No meal on Jetstar Starclass domestic flight?

    I flew on JQ27 on Monday from Melbourne to Sydney, paid for Starclass as needed some extra status credits, so the flight cost around $485 with the plus package. As the flight departed at 12.20pm I was expecting to get lunch or some type of meal but the only service was a flight attendant...
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    Is it ethical for QF to advertise sale fares with no seats available?

    hi, just been looking at sale fares Qantas is advertising from Melbourne to Miami from 1 August to 14 September for $1905. Sale is on until 26 May however as at today there is not a single day within this period that I can see this fare being available. Most dates the fare is over $2600. My...
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    Jetstar overcharged us for excess baggage - is it worth complaining?

    So just got back from a great Honolulu trip, flying up on Qantas business class and coming back on Jetstar starclass. Both flights were fine, was pleasantly surprised at the high standard of service on the Jetstar flight. However, have a problem with excess baggage charged by Jetstar. We...
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    Qantas phone booking fee - anyone had it waived/refunded

    Hi, I booked two international flights on Sunday and had to do it over the phone as the Qantas website kept giving me errors (probably due to a stopover in LAX). So ended up wasting several hours trying to do it online then gave up and called Qantas, the phone call took less than 5 minutes as I...
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    Qantas - book now pay later

    Hi, booked a couple of Qantas flights over the phone on Saturday. Asked for the book now pay later option and the agent took my credit card details and advised that i would be charged the booking fee now and have 3 days to pay for the flights. Didn't receive any confirmation emails but when i...
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    Advice on booking MEL - JFK flights with LAS stopover

    Hi, I've been trying to book some flights on the Qantas website without much luck. Using the multi-stop option to book 2 economy seats from Melbourne to Las Vegas on 13th of August then Las Vegas to New York on 20th of August and New York to Melbourne on 29th of August. Have also tried other...
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    Using First class lounge when transiting in Sydney

    We are flying back from Auckland on LAN next month, via Sydney, then onto Melbourne and I am considering booking the Jetstar flight that leaves from the international terminal so that we can use the Flounge (I'm WP). The LAN flight arrives in Sydney at 7.30am and there are two Jetstar flights...
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