10 ways hotels annoy guests

RooFlyer

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I've reworded the headline in the Oz online

Hotel blunders: 10 ways hoteliers get guest experience wrong

I think many of us can agree on most of them (my pet peeves shown). The on-line articles expands on these.

1. Why no top-sheet on beds, but simply a doona? ✅

2. Tuck is too tight (sheets tucked in too tight) ✅

3. Not enough coat hangers

4. Toiletries that are unreadable ✅

5. What is a bath sheet? (large towels too big to handle)

6. Lack of helpful information...or helpful staff ✅

7. Hairdryers attached to walls

8. Not enough kettles or a big enough kettle. And why all the coffee? (and rattling in-room fridges) ✅

9. Not enough furniture for guests ✅

10. Why does it take so long to get a secuity deposit back?
 
1. Insanely long checkin, especially when you have done online checkin
2. Not enough staff at reception doing point 1
3. Waiting over an hour for room service - often Uber can do it quicker and cheaper
4. A room that doesn’t have a master off switch for ALL lighting beside the bed
5. A room that doesn’t have a desk or has a glass one that upsets my mouse
6. A leaking shower head
7. Aircon that doesn’t work or is under master control that you cannot change.
8. Motion detected energy saving that controls power that turns everything off including aircon at 1AM
 
Towels that are so small you can't wrap them around yourself.

Doonas wedged between two sheets instead of a cover, they always end up a tangled mess.
 
Hotels with a separate bath and pump bottles of shampoo, conditioner and soap that are attached to the shower. How are you meant to wash in the tub?
 
Light and blind controls that are electronically operated from a flat panel by the bed. How the hell are you meant to know in the night which you’re going to turn on?

Beds where the lights and controls and electrical outlets are not symmetrical either side of the bed.
 
Hotel webistes where instead of pics of the actual room or facilities you get rubbish like photos of the glasses in the room or the coffee machine or the neatly hanging robes.

Only one luggage rack is a giant peeve for me

Bad or no sound proofing. Im still traumatised by what happened in the room above us in San Fran Hilton at 2am many years ago.... the bed squeaking was soooo loud that both Mr Denali and I were in fits of very loud laughter when it was over only 2mins later 🤣

3pm check in but 10am check out. What a rort.
 
Bad or no sound proofing. Im still traumatised by what happened in the room above us in San Fran Hilton at 2am many years ago.... the bed squeaking was soooo loud that both Mr Denali and I were in fits of very loud laughter when it was over only 2mins later 🤣
Hopefully neither of the parties was being paid by the hour.
 
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