Rockhampton Qantas Club?

A

Amanad78

Member
Joined
Apr 22, 2019
Posts
301
Does anyone know when the Rockhampton QC is due to open again (hopefully by Friday?!)
Screenshot_20220726-211130_Chrome.jpgOr maybe it's already open and the website hasn't been updated 🤞
 
This was closed due to airport construction works from 2020, but these were completed a while ago. When I flew out last July (2021), the staff said they thought it would reopen "within months" but didn't know.

As far as I know, it's still closed and I have no idea why. But perhaps you can let us know on Friday ;)
 
Photo from 4 months ago:

Qantas lounges reopening 1 July 2020

Has anyone tried entering the AKL, CHC, WLG or ZQN Air NZ international lounges prior to flying Jetstar across the Tasman or does the agreement only extend to QF operated flights?
www.australianfrequentflyer.com.au www.australianfrequentflyer.com.au
 
That place was always a cultural experience. Occasionally someone would throw a six pack of xx_X in the fridge. And if you were the first one to arrive you’d often walk in on the baggage handlers lying on the lounge indulging in the Bega and Crackers packs.
 
From my husband who is currently in ROK:

No QF lounge at ROK, still in the process of building / fitting it out, I asked the guys here.
 
Unlock 20,000 Bonus Points on just $10K in Business Expenses
Turn business expenses into Business Class! Process $10,000 through pay.com.au to score 20,000 bonus PayRewards Points and join 30k+ savvy business owners enjoying these benefits:

- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Well, its not all that easy to get into this new Qantas Club in ROK, especially if you use on-line check-in and travel HLO.

When exiting security screening and heading straight towards the gates, there is a set of stairs with overhead sign saying "Lounge". At the top of the stairs there are two frosted glass doors, one to the right which can be seen through the glass panels as clearly not being the new Qantas lounge (not sure what it is, just seems to be around 25 or so seats). The other to the left which matches the description of the lounge having tarmac views, but can't see through the frosted glass door. I could not see any Qantas Club signage on the outside.

When I arrived this morning, the door was closed with an access pad to the right that says "Enter 4-digit code". Ok, what 4-digit code might that be?

No Qantas staff air-side at that time to ask about how to get through the door.

So I assume that some 4-digit code must be offered to eligible passengers when they check-in before security screening. But because I had already checked-in on-line and was traveling with just a small (and light) backpack, I had no need to visit the staff at the check-in desk .... or so I thought when I went straight through security upon arrival at the terminal.

And as the lounge is only open 60 mins before departure, and by the time I had gone up and down teh stairs a few times looking for Qantas staff air-side to ask about how to get in, it seemed pointless exiting the secured area back out to check-in to locate a staff member and ask how to access the lounge, just to go back through security screening again.

So I gave up, used the bathroom (I expect there likely are no toilets upstairs anyway so would have ended up in the only air-side facilities anyway) and sat for 10 mins with everyone else until boarding was call. In that time I did not see anyone going up or down the stairs to the "Lounge".

Perhaps next time I will visit the check-in desk before going through security screening to find out what I was supposed to do to get into the lounge.

Now I was not expecting a great facility and was only expecting some pretty basic breakfast/morning tea type snacks to be available, but was looking forward to a semi-decent automatic machine-made coffee. But alas, I failed.
 
NM said:
Perhaps next time I will visit the check-in desk before going through security screening to find out what I was supposed to do to get into the lounge.
Click to expand...
Normally for regional lounges the 4 digit code is shown on your boarding pass in the notes section. If you'd checked in at a counter it'd be printed on the boarding pass just below your status.
 
henrus said:
Normally for regional lounges the 4 digit code is shown on your boarding pass in the notes section. If you'd checked in at a counter it'd be printed on the boarding pass just below your status.
Click to expand...
Yeah, I figured that would be the case. But I checked-in on-line and used my phone boarding pass. There was no code shown there. So I would have had to go back land-side, visit the check-in desk and ask for a printed BP or the code, and then back through security screening. If I was going to have plenty of time left in the lounge, I might have gone back out to the check-in desk. But by the time I did all that, I would have only had a very short lounge visit.

Live and learn. No doubt I'll back through ROK sometime in the not-too-distant future as I will soon have two daughters living there. This trip was returning home after driving up with one daughter who wasn't keen to drive alone. So it cost me half a weekend, 8K QFF points and $52 for some quality Daddy-Daughter time - oh yes, and $25 for two amazing Rocky Road Frappes at the Insane Caffeine cafe in Childers.
 
NM said:
Yeah, I figured that would be the case. But I checked-in on-line and used my phone boarding pass. There was no code shown there. So I would have had to go back land-side, visit the check-in desk and ask for a printed BP or the code, and then back through security screening.
Click to expand...
This happened to me in Kalgoorlie. Online check in, straight through security and met with a locked door and no notes on my digital BP. Eventually followed someone in but it is frustrating if you are new to the airport and follow your usual procedure.
 
HirafuHeartAttack said:
This happened to me in Kalgoorlie. Online check in, straight through security and met with a locked door and no notes on my digital BP. Eventually followed someone in but it is frustrating if you are new to the airport and follow your usual procedure.
Click to expand...
Yes indeed. Unfortunately there was nobody else looking like heading for the lounge for me to tailgate (Sunday morning flight).

I'll be back in Rocky this week, but driving both ways this time so no change to go to the lounge this time.
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Currently Active Users

... and 41 more.
Total: 295 (members: 91, guests: 204)
Back
Top