We’ve just wrapped up our holiday at 5 different Accor properties in Vietnam and thought I’d share a quick round-up in case it’s helpful for anyone planning a trip. We’re Accor Plus members and I received Platinum status just a few weeks before this trip, so some of the perks we received were related to that — but even without status, there’s excellent value to be had.
Thanks to everyone in this thread who helped me with my itinerary. This was a wonderful trip and we both commented that it’s been the most relaxing and luxurious holiday we’ve ever experienced. The Accor Platinum perks made a big difference!
1. Sofitel Saigon Plaza (Ho Chi Minh City) - 3 NIGHTS
Our first stop in Vietnam and an absolute standout. We were upgraded to a Prestige Suite and had access to what turned out to be the best lounge of the trip. The evening canapés were generous, beautifully presented, and paired with a proper coughtail list and a nice French sparkling wine. There was also the option to order two dishes from an a la carte menu every evening so essentially it was a full meal and there was no need to go out for dinner. Lounge breakfast was excellent.
Staff were polished, friendly, and genuinely warm — the staff in the lounge remembered our names and preferences, which made a real difference.
The pool was a nice bonus and a lovely oasis from the heat and chaos of Ho Chi Minh City. The location was ideal: just outside the busiest part of District 1, but still very convenient.
We also met the general manager Alistair who was a great guy and recommended the restaurant ST25 by Koto in the hotel which has a social mission to train disadvantaged kids. The meal was excellent!
This hotel and Platinum recognition set the benchmark for the trip — a truly 5-star experience. Note - I forgot to take a photo of the room but it was on the club lounge floor with a great view of HCMC.
2. Grand Mercure Danang - 3 NIGHTS
We didn’t request an early check-in, but still received a warm welcome and a lovely upgrade to a family suite — a huge room with great views. The bed was massive and incredibly comfortable. We were celebrating an anniversary and the welcome amenity was a really thoughtful touch.
The restaurant options here are excellent. We did the all-you-can-eat dim sum (highly recommend, especially with the Accor Plus discount — it came to an incredibly low price for what was offered and we ended up visiting the dim sum Golden Dragon restaurant 3 times on this trip). The Friday night BBQ buffet with free-flow beer and loads of seafood. Both meals were terrific value.
GM David personally welcomed us and took time to share insights about the hotel — a really nice touch.
The lounge was fine for drinks and a few coughtails, but the food offering was underwhelming compared to other hotels (though to be fair, we’d just come from the Sofitel lounge!). Still, with the restaurant quality and discounts, it didn’t really matter.
Amazing value — we’d stay again in a heartbeat.
3. Grand Mercure Ba Na Hills French Village - 1 NIGHT
I was in two minds about booking this trip to Bana Hills and hotel because I was concerned it might be too much like Disneyland but we’re so glad we went.
This was a fun and slightly surreal experience — the French Village is kitschy, beautiful, and oddly magical, especially after the day-trippers leave.
Check-in was via a special lounge and felt seamless. Our porter Mir was a standout — he helped us with our bags to and from the cable car and gave us a lovely warm welcome. We were in our room by 1pm, an hour before standard check-in.
The room itself was comfortable and had a great view of the cathedral and square. Only downside was the open-plan bathroom (not a fan), though the bathtub was a nice touch.
The food was surprisingly good. We had lunch at L’Étable and the buffet dinner later — both 50% off with Accor Plus, and the dinner had a huge variety.
Breakfast buffet was solid, though busy. But the real highlight was waking up early, getting that perfect sunrise shot of the Golden Bridge, and wandering the mist-free village before the crowds arrived.
Highly recommended for a one-night stay — affordable and truly unique.
4. Pullman Danang Beach Resort - 3 NIGHTS
Early check-in was given without asking (1pm instead of 3pm), and we were upgraded to a suite with a partial ocean view. The room was excellent — big, light-filled, with a huge balcony and two smaller ones. We were close to both the pool and beach.
Service here was top-notch from the moment we arrived. A welcome mocktail and full explanation of benefits set the tone, and drinks at the rooftop bar included top-shelf coughtails.
As Platinum guests, we were also invited to the Friday night drinks and canapé event, which was a lovely touch.
All meals — from the beachfront café to the BBQ dinner to lunch and dinner in the main restaurant — were excellent and great value with the Accor Plus 50% discount. The breakfast buffet was outstanding: great variety, barista coffee, and proactive staff.
The gym was well equipped, and the gender-specific steam/sauna/plunge pools were spotless and a great addition.
No executive lounge here, which is a shame — hopefully something they consider adding. But honestly, the service across the board was so good it didn’t really matter. The stay was incredibly relaxing and helped us totally chill into the holiday vibe at this point. Amazing massages abound in the area.
We loved this place and Danang in general — already planning to return.
5. Grand Mercure Hanoi - 2 NIGHTS
We were checked in at the lounge on the 15th floor with a warm welcome and a beautiful afternoon tea service (more like a high tea). Our suite upgrade was possibly the nicest hotel room I’ve ever stayed in — absolutely stunning.
Evening drinks and canapés were excellent, with a proper coughtail menu (though the sparkling wine was a forgettable Spumante). Viet in the lounge deserves special mention for his exceptional, attentive service — he really made us feel welcome.
Staff across the board were fantastic — helpful, friendly, and proactive. The concierge even came upstairs to offer suggestions for things we could do on a public holiday.
The rooftop bar offers a great view and excellent coughtails, though the city smog made it hard to enjoy for too long. The fitness centre and pool were top-notch.
Only small letdown was the limited lounge buffet for breakfast (there was a very good a la carte menu though) but that’s a minor quibble in an otherwise exceptional stay.
We’d absolutely stay here again.
Final Thoughts
What really stood out across all five hotels was the consistent and generous recognition of Accor status — particularly Platinum. Whether it was suite upgrades, personalised welcomes and amenities, lounge access, or thoughtful extras like anniversary treats, every hotel made us feel genuinely valued. The combination of warm service, excellent value (especially with Accor Plus), and great locations made this one of the best series of holiday hotel experiences we’ve had anywhere.
As you may have read earlier in this thread, my partner was not sold on Vietnam and took quite a bit of convincing for us to book. Now he can’t wait to come back.
Highly recommend Vietnam as an Accor destination!
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