2016 The Hancock Year of Hell

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There is something comforting about seeing youths drinking at 7:30 AM in the United Kingdom, sadly cans of lager, but still keeping up the great British tradition captured so perfectly by Hogarth in his wonderful prints of 1751. (Although Hogarth’s support of the “Gin Act” of 1751 should be something for him to be ashamed of.) I am digressing though, I am, after all, easily distracted………

“No, No, No, No No.” I thought, but said “Isn’t that a bit on the French side Griselda?”

I was coming to regret my complaints about having to catch a bus to Terminal 5 at Heathrow from the Hilton at Terminal 4. Griselda had booked me into the Sofitel at Terminal 5 on the night prior to my 07:30 AM departure to Oslo.

“Mr Hancock” I’d heard this tone before but couldn’t quite put my finger on it. “You were not very happy with the 15-minute bus journey two weeks ago, and it is just a short walk from the Sofitel”

“Yes, I know, but will I get access to their Executive Lounge and also they, being typically French, built the hotel at the furthest point from the First Class check in.” I responded as confidently as any man could when only 10500 miles away from Griselda.

“Mmmmmm let me just check that out”

I waited impatiently, although to be fair the call was at Griselda’s expense.

“According to the Accor website as a platinum member you should get access to the lounge upon request and subject to availability on arrival at the hotel” Griselda finally advised me.

This was not really what I wanted to hear, whilst access, based upon those terms seemed likely, it lacked the certainty that the Hilton program offered.

It was a tricky situation, on the one hand The Sofitel offered convenience, I would simply be able to drop my rental car off at the Avis depot, at the terminal, and walk to the hotel, on the other hand The Sofitel was French and also there was no 100% guarantee of lounge access. On the plus side I would take a traditional English breakfast in the British Airways Concorde Room rather than have snails and frogs’ legs, or whatever the French have for breakfast, at The Sofitel.:p

The First Class check in at Terminal 5, whilst absolutely spiffing, is invariably inconvenient for me. (That reminds me to follow up with Griselda on the letter I asked her to send to Willie Walsh, requesting it be moved to the North End of the Terminal.) The Avis drop off is at the opposite end of the terminal, the Heathrow Express is also near the North End as is the Sofitel. Ok, so the meet and greet section is at the South End but I have no use for that and this is all about me. BA has it all wrong. The First Class check in should be at the North End along with the Concorde Room and Fast Track security. I suppose the First Class Lounge probably ought to be there too although I am less concerned about that. (One of the few pleasures at Terminal 5 South Fast Track security is watching the oneworld emeralds traipse half the length of the terminal and back to get to the F Lounge, although sadly BA was going to change this in the near future.):p

“You are in 62A for your flight to Singapore” Griselda squeezed into the conversation. “I’m afraid BA won’t release 64A”

Now this was annoying. 64A is the best seat in Business Class on the 747 and it has been allocated as a bassinet seat again. I say again because it was originally a bassinet, then it wasn’t and now it is. It means that it is one of the last seats to be allocated. It has loads of space and you don’t have to climb over anyone to get out. I have asked Griselda to write another letter of complaint to Willie Walsh.

I arrived at Heathrow at 5:30 PM and handed my refuelled, utterly dreadful Peugeot 2008 (I swear Griselda does this just to rile me.) over to the Avis man at Terminal 5, and headed down to The Sofitel. It was quite a hike but as the only hotel connected to T5 it proved fit for purpose.

Griselda has booked me a standard room on the advanced saver rate and I was duly upgraded to a top floor superior room with access to the Executive Lounge. As usual I was unable to get any of the media centre connections to the TV working. I even tried playing episode two of the second series of Les Revenants in the hope that something a bit French might kick start things. “Merde” I thought.

Sofitel-Room.jpg

The Executive Lounge, or Club Millésime as The Sofitel staff appeared to call it, was sort of OK. It wasn’t really set up for the solo traveller and there were not enough tables and chairs, not that this bothered me as I sat at my table alone with three spare seats. I opted for the Chilean Wine and steered clear of the frogs’ legs and snails that seemed to have been shaped into meatballs and sausages……..there are limits to my international jet setting.:p

The cheese offering lacked a decent Cheddar, Stilton and Red Leicester….and for that matter a Double Gloucester and a Wensleydale, but I soldiered on manfully…at least they had Hovis digestive biscuits. The Chilean red, whilst not in the same league as the Hilton’s “Bay of Pigs” efforts, was not as exceptional as I’d hoped, however after five glasses it did seem to improve.

To my astonishment Fast Track security at the South end of Terminal 5 was empty, it was the closest thing to a miracle I had experienced on this trip and only tempered by the realization that my flight would depart from the “B Gates” and would take and extra 10 minutes from my Concorde Room breakfast.

This was not to be a back to back, which came as a disappointment after my efforts the previous weekend. I had found it remarkably easy. The Business Lounge at Oslo was closed, presumably because it was the weekend, and I found myself slumming it with all sorts of non desirables for what seemed an eternity but proved to be only three hours.

Politics, business, economics and greeny sort of stuff are not my strongpoints but it dawned upon me, as we soared to the heavens on BA765, that I could solve some major world issues in a fair yet simple way. Syrian refugees were all over Europe, Australian coal mining was in a rut, the polar ice caps were melting, and middle class people all over the world were donating to greeny charities. Norway was covered in snow and ice, the solution to the world’s problems was staring me in the face and it was so simple it was beautiful. :idea:

Norway.jpg

The Syrian refugees could be resettled to Norway and employed to shovel the ice and snow on to ships for transportation to the poles. This would be paid for by the middle class greenies who, instead of donating to charities could simply be taxed at a higher rate. Kerblam! We could get back to burning coal to produce electricity and the Australian economy would be saved. It was all so simple I can’t think why nobody had thought of this before. I got Griselda to, immediately, pen a proposal to Sir Robert Menzies. As a double whammy Australia would supply the iron ore to make the steel to build the ships to transport the ice. (I bought another 10 shares in BHP before I could be accused of insider trading.) :p

The Concorde Room at Heathrow, even at peak hours, is quiet, barely occupied, exclusive, and serves a fine dry martini. However, it is easy to get carried away by this island of tranquillity in a sea of dung. Heathrow Terminal 5 is quite awful. It is crowded, noisy, badly laid out, expensive, and dull, so it is easy to fall in love with the CCR. To put things into perspective the Concorde Room is a notch above the Sydney and Melbourne Qantas First Lounges and it is on a par with the new Cathay Pacific Pier First Lounge in Hong Kong.

I settled into my usual seat at the bar and ordered a Dry Martini – as simple act one would have thought………but the supplementary questions required careful attention. “Gin please” I said to the bar tender.

“Tanqueray please”

“Stirred please”

“no thanks an olive please”

“That will be fine thank you”

I responded to the various questions put to me prior to the bar tender establishing my requirements. I have never really understood why “a twist” is optioned above an olive and why there is such a big deal about not having a fresh olive and only one from a jar. The lack of Coates Plymouth Gin is a crime though.

Martini.jpg

62A is a good seat, I won’t tell Griselda though, it is a rear facing exit row seat on the top deck of the BA 747. It becomes a spacious suite once the divider is up and has the added bonus of side storage bins. The Martinis had the desired effect and after a light dinner I drifted into an alcohol induced stupa that saw me through to Singapore.

BA-747-62A.jpg

“Griselda I had no choice” I spluttered

“…but a reverse charge telephone call just to ask the whereabouts of the Nurofen Zavance I packed for you?” She growled

“I have a headache” was my apologetic response.

The Nurofen Zavance made me feel significantly better as I settled into the Concord Bar at Singapore. The tranquillity was shattered by the arrival of a couple, recently married, and who could have quite comfortably chatted to each other across a continent without the use of a telephone, or for that matter any other communication device.

The gentleman had the appearance and almost the age of Clive James, but with less handsome features, and was the chairman of a company if his telephone conversation was to be believed, whilst the lady, in her thirties, had an Eastern European accent, long legs and blond hair. As an experienced people watcher I could only wonder what aspects each offered in the relationship as they bickered over the choice of photographs for their wedding album. :p

QF35, a 19:50 departure, was a new nadir for Qantas Business Class in flight catering. Presumably after extensive research Qantas had discovered that its customers wanted small plates of barely edible food, described using words that required the Oxford English Dictionary (Extended Version) to decipher them and were inspired by a celebrity chef called Fred Perry. :confused: I opted for the cheese as a main course.

Cheese.jpg

The breakfast offerings were simply appalling for a 7+ hour flight:

Fresh fruit with our without yoghurt
Muesli
Roast tomato, spinach and creamed eggs with caramelised onion jam

If I cared enough I may have wondered what on earth the normal people in economy were having for breakfast. Griselda would be writing a letter of complaint to Alan Joyce upon my return. :p

As I drove through the traffic jams of early(ish) morning Melbourne I added Melbourne’s urban planners, local councillors and state politicians to the ever growing list of those whose remaining time might be better spent on an advanced mission to populate another planet in a far of galaxy…..as soon as possible. (Apologies to Douglas Adams.)

Fortunately Griselda was on hand to begin the process of washing and ironing prior to my return to the UK four days later. Who knows what that trip would hold?

TTFN
 
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That would be what is called a supper, for some obscure reason. QF have made the (mistaken) assumption that passengers will have eaten a meal in the lounge. Those in Y receive a full (in airline parlance) dinner. Very poor IMO.
 
BA do similar things.EWR-ORY overnight in J just a snack-as you will have eaten in the lounge.
 
Are you sure the lady's accent wasn't Texan?

Though on reflection 'in her thirties' would be pushing it
 
There is something comforting about seeing youths drinking at 7:30 AM in the United Kingdom,

TTFN
I won't cast the first stone. Clearly my only transgressions occur in International lounges these days
 
Griselda completed my various washing and ironing tasks in reasonable order and by Thursday my case was packed and ready for my travel on Saturday. I would manage four days at home this time.

I was not looking forward to another 40 hours plus of travel and my condition was further compounded by the need to travel to both Berlin and Athens on this trip. To be fair I didn’t mind Berlin, I have always had a soft spot for Germany, and the prospect of a decent sausage, sauerkraut and mash dinner pleased me a little. (At least there would be no sign of frogs legs and snails.) Greece was a different kettle of fish though.

Athens presented some uncertainties, not least the Greek failure to adopt English as its national language…or at the very least a northern European equivalent language. It wasn’t the best time of year either, I would need to clothes for the cold in Berlin and the mild in Athens. You would think that the European Union might have sorted this out and standardised on the weather across its member states. :p (Apart from Great Britain and Northern Ireland, of course, which was not really a part of this dreadful experiment.)

Melbourne Airport was a bit of a challenge, first up was the need for a visit to the first class check in because for the third time in a row I was unable to check in online. A problem caused by Griselda changing my passport details to ensure I could get all the way through to Bergen easily. (Yes I was going to Norway again!!)

I am uncertain as to whether there were any particular issues but the economy type people were queued right back into the check in area in their bid to pass through security. Even important people like me had to queue a little before reaching the Airline Crew, Diplomatic and APEC immigration lane. :shock:

The Qantas First Class Lounge was packed. I am not sure why I am surprised though, according to my acquaintance, Sidney James, almost 99% of Australian citizens are Qantas Platinum frequent flyers with the majority earning their status through double status credit offers or through special offers on packs of cereal. :p The service in the lounge was non-existent….again. :(

I do have a tendency to knock Qantas, particularly the whole Fred Perry debacle, but the one thing I have found, even when Griselda has me traveling as a British Airways frequent flyer, is the quality of inflight service. On QF35 I was served by pretty much the same crew that served me on the same flight in early February and they were excellent, yet again. Unusually, I am rarely interested in other people, I found myself chatting at length with one of the stewards who had recently visited Tanzania. I have long harboured the desire to visit the game reserves there and shoot large, endangered, wildlife. :p

Fish, chips and mushy peas with tartare sauce (Crumbed blue eye with tarragon tartare sauce, roasted chat potatoes and crushed peas if you believe old Fred. ;-) ) was my main course selection and wasn’t too bad……although the fish was perhaps a touch overcooked. I tried to be posh and swilled the odd glass or six of the Sauvignon Blanc/Semillon on offer.

As we wound our way across Australia we had excellent views of Ayers Rock, which served as a reminder of the extraordinary feats the convicts performed upon their arrival in Australia. It ranks amongst some of the great construction projects the world has seen and alongside The Pyramids, The Great Wall of China and The Westgate Bridge (the second effort following the collapse of the first.) In my less than humble opinion it does not get the recognition it deserves and has never ceased to amaze me. :p

Ayers.jpg

Singapore was to be a six-hour layover, and the Concorde Bar beckoned. Now I do like a spot of exclusivity but by my reckoning I had spent almost ten hours in this bijou box over the last month so a further six hours wasn’t something I was eagerly looking forward too. The novelty of entering and departing this “secret” hideaway was beginning to wear off…even for me.

The first two hours passed uneventfully and then one or two more passenger entered the lounge. I’m not sure what it is about the Concorde Bar in Singapore, but it does seem to attract the older gent with what some might cruelly call a trophy wife. Today we had a delightful couple who thought it appropriate that everyone in the lounge should hear the TV in their cosy little area. :(

BA16 must have landed because the lounge began to fill up. I looked around for the cameras because it felt like I was appearing in a middle aged version of a dreadful “reality” show called The Only Way is Essex. My beloved Concorde Bar had been turned into Chav heaven. I began to pack and seek the comparative solitude of the gate when I heard “Would Mr Tony Hancock, traveling on BA12 to London please contact the reception desk?” resonate around the bar.

This, from my experience, was likely to be a good thing.

“Mr Hancock would you be prepared to change to the earlier BA16 and move to a seat in First Class”

I mulled this over carefully, thinking through the various potential scenarios, 777 First versus 747 Business, Poor First Class seat selection versus carefully chosen Business Class seat, but realised that I had already said yes at the point where the delightful young lady had said First and well before she had said Class. This was more like it. I assumed that Griselda’s letters to Willie Walsh were ensuring that I would be treated as the important person I am. :p

“This way I think?” I questioned. I knew the answer but was feeling polite. After all this steward might be serving me for the next thirteen hours.

“Oh yes” said the steward after looking at my boarding pass.

“Mmmm Mixed Fleet” I thought and was proven correct when the first female flight attendant I saw was wearing a hat.

The scene was set for the flight ahead. It was to be enthusiastic and almost competent on the service front and not slick and grumpy. To be honest I quite like the mixed fleet crews particularly when there is a belief that Johnny Walker Blue Label should be served by the pint. (Hic!)

BA F.jpg

None of your Qantas supper menu rubbish on this flight, it was a full on First Class menu, which of course was completely wasted on me. Firstly, it was a little on the late side to eat a hearty meal and secondly I had rather pigged out on mini chicken pies in the Concorde Bar. I had another dilemma to contend with – breakfast. BA does it well in First Class and I was rather looking forward to bacon, sausage and eggs prior to landing at Heathrow.

So what is the dilemma I hear you ask? Well I was also looking forward to breakfast in the Concorde Room at Heathrow. It was a tricky decision but in the end there was really only one choice….yes have both breakfasts.

“Griselda, they can’t print a boarding pass for the Bergen to Heathrow flight”

This was a problem because without a boarding pass of some description my back to back was doomed to failure. Apparently the booking was on BA’s new system and the service desk in the Concorde Room was unable to access it.

“Is there a printer in the Concorde Room?” Griselda grunted back at me.

“errr….errrr…is there a printer I could use here?” I asked the nice lady on the service desk.

“Apparently there is” I responded to Griselda once the nice lady had pointed me in the right direction.

“Well Mr Hancock you will have to go to one of the typewriters with the screen and print your own boarding pass.” Griselda instructed me with that familiar tone in her voice. I couldn’t quite put my finger on it but it was sort of frustration mixed with sarcasm.

It proved quite easy and I marvelled at the wonders of modern technology. Now I could relax and have my second breakfast of the morning.

The Concorde Room was empty; I was the only passenger in there and this suited me nicely, my very own private airport lounge.

CCR 01.jpgCCR 02.jpg

BA16 had been exactly as expected, the crew in First Class made up for the lack of polish with a charming dose of enthusiasm. At breakfast I didn’t receive a napkin and the knives and forks were the wrong way around. When I asked for a cup of tea and specifically requested sugar it was not delivered. I know these are trivial details but I am sure it would lead to a 48-page thread on Flyertalk with demands for the crew to be hanged, drawn and quartered. Personally I much prefer the enthusiasm and the three quarters of a bottle of Blue Label more than made up for the lack of polish. (When I say polish it is definitely lower case and not to be confused with someone from Poland, which I believe was where the rather lovely hostess was from who was looking after me.)

This was “dead time” for me now. I had another 8 hours of flying and lounging until I could actually get to my hotel. Whilst Griselda was saving a small fortune with all of this Norway Shenanigans it really wasn’t much fun for me.

“Good Morning Mr Hancock, will you be skipping breakfast and taking lunch on the return flight” Was the greeting from the purser who had been in charge on my last Bergen back-to back in early February. This was a good start and almost made up for having to sit near a quartet of Hooray Henry’s. I looked around for Julian Fellows and a film crew to see if a sequel to Downton Abbey was being made.

Things got even better upon touching down at Bergen where the purser arranged for me to stay on board rather than exit and return. The captain invited me to the coughpit and all in all it was a particularly fine time for this DYKWIA. British Airways was certainly doing a good job of recognising my importance. :cool: I was rather pleased that I did not have to disembark, Bergen is not what one would call and inspiring airport.

BGO.jpg

Forty two hours after leaving 23 Railway Cuttings, or Hancock Towers, as I prefer to call it , I arrived at the Hilton, Terminal 4, Heathrow Airport. Griselda had successfully checked me in to my Executive Room on the fourth floor. A decent sleep was in order before it was back to Terminal 5 for the German leg of this trip.

TTFN
 
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“Please tell me that is not right?” I entreated.

“I am afraid it is Mr Hancock” Griselda smirked, well it seemed like a smirk.

“In economy?” I was on the verge of tears.

“Yes economy” Griselda smirked some more.

Thanks to a series of timing issues I was booked on to SQ218 connecting to SQ828 to Shanghai on Monday 7[SUP]th[/SUP] March. It was scheduled for departure at 01:05…..and I was in economy. I wasn’t scheduled to get back from my current jaunt to Europe until lunch time on the 5[SUP]th[/SUP] March. :shock:

“Singapore Airline does offer a Dry Martini in economy” Griselda attempted to cheer me up.

What had I done to deserve this? Fortune was most definitely playing the hussy with me.

I tucked into my traditional English breakfast in the Concorde Room at Heathrow and contemplated my next trip. I don’t mind Berlin, I could at least guarantee a decent feed and I have always enjoyed the executive lounge at The Hilton there.

BA992 was an Airbus A320 service and I had the delights of as Club Europe seat, as it appeared did the majority of the passengers. I have never seen the dividing curtain so far back on a flight into Europe……….well……….until the return journey.

The Worldwide crew rushed through the cabin serving breakfast in their traditionally grumpy style. There was none of the top class customer service I had received on my Bergen expedition a day earlier.

As expected the culinary delights of Berlin were quite excellent. The “Sausage Parade” was not quite as good as I had hoped, the veal sausage was very much on the limp side. Beer served by the litre made up for this though. A colleague is rather partial to the Pork Knuckle and it did leave me wondering what Fred Perry might call it. :p

Beer.jpgPork Knuckle.jpg

The return journey saw some outstanding DYKWIA work by an American chap. I assumed he was a business man given the suit and tie. He soon made it clear how important he was by continuing to talk on his phone throughout the safety demonstration, despite being told to turn his phone off. After placing his phone into standby to appease the crew member standing over him prior to take off he soon had it back on and emailed and SMS’d throughout the take off.

As we prepared to disembark he managed to hold everyone up as he struggled to drag his significantly oversized piece of luggage from the overhead locker above his seat. This was impressive enough, but then we all waited patiently whilst he collected a second piece of significantly oversized luggage from above my seat. Genuinely excellent work and a real learning exercise for me. :p

Griselda had checked me in at the Terminal 4 Hilton but that did not stop the check in staff going through exactly the same routine as they would if she hadn’t checked me in and then giving me a completely different room to the one Griselda had selected. :?:

Athens next!

TTFN
 
Pork hock - mmmm. We get a lovely one here at the market and eat it with sauerkraut and mustard.

Hanging with bated breath to see how economy class pans out....Perhaps if you DYKWIA enough you will be upgraded (either than or thrown off the plane :rolleyes:)
 
Athens is a place I had never been to before, but Greece was one of those Mediterranean countries so I knew exactly what to expect – half finished buildings and Johnny Foreigner wasting the day away lazing around when he should be working. It was a surprise to see the addition of refugees fleeing the Middle East – clearly aware that Greece was just a thoroughfare to the Northern European countries. :p

It all seemed odd to me, surely these refugees could be welcomed and given the task of completing the unfinished buildings – about 90% of all buildings from my count? A colleague muttered something about tax laws and unfinished buildings in Greece but I didn’t really understand.

The day started in the Concorde Room at Heathrow Terminal 5 where I broke with tradition and opted for Kippers instead of the Full English. I have always been a little uncertain about fish of any kind for breakfast but this was jolly good and the poached egg was perfect. When it comes to non-alcoholic drinks is there anything better than English Breakfast tea? Another great British invention nicked by the Indians and Chinese. :p

Kippers.jpg

For the three and a half hour flight I have to say that an ancient 767 with “convertible” seating in Business…….errr….errr “Club Europe” was unacceptable. (Griselda has already written the letter to Willie Walsh.)

Club-Europe-Seat.jpg

“What sort of engines does this aeroplane have?” I asked the purser.

“Rolls Royce I think” was his answer.

“Well of course” I sighed “but are they propeller or these new fangled Frank Whittle affairs?”

He looked at me as if he had no idea what I was talking about and said. “They are jet engines sir”

It hardly seemed right, the aircraft was clearly pre war and looked as though it would fall apart on take off. (Another letter to Willie Walsh I think.) In flight entertainment consisted of a single screen on the bulkhead and the toilet sign that changed colour depending upon whether it was empty or occupied. I was reminded of the days when I used to fly long haul with Delta twenty odd years ago. I half expected to be offered a pair of pneumatic headphones to complete the experience. (One for the teenagers there! :p )

767-IFE.jpg

The Hotel, selected by my erstwhile colleagues in the UK, was to be the Astir Palace. The very name conjured up visions of an expensive, once regal, property now in decline and still in the throws of construction after almost fifty years. Astonishingly it was pretty much complete, although the two swimming pools would definitely benefit from the addition of water, but it was definitely of a bygone age.

Astir-Palace-02.jpgAstir-Palace-01.jpg

I always try and learn a few words of the local language and soon ascertained that the Greek for water was “Grappa” and demonstrated my newfound language skill at every opportunity. It was odd to discover that water was more expensive than beer.

My SPG Gold Card secured an upgrade to a corner room with an extra large balcony and access to the executive “lounge” which proved to be a small space at the end of the fourth floor next to the lift. The free water there didn’t taste anything like the water from the bar.

The return journey was to be even worse – an Airbus A320 with the traditional “Club Europe” convertible seating. Man’s inhumanity to man.

There would be nine of my colleagues on the return flight, eight of whom felt it necessary to check luggage on a three-night trip. This proved advantageous though as they all queued to check in I was able to slip through to the BA Lounge without a boarding pass somewhat bizarrely. I met them half an hour prior to take off – they were in some sort of bar. It was dreadful.

I waived to my colleagues as they traipsed through the business class cabin to their seats behind the curtain. :cool:

If I had learned anything from my trip to Greece it was the many failures of the European Union. For a start I didn’t understand why the weather had not been standardized, it is ridiculous that Berlin is cold in winter, yet Athens is mild. Time was all over the place too; when it was noon in the UK it was 2:00 PM in Athens – simply absurd. I wondered why the officials did not see these inconsistencies and wondered if I could make a difference in Europe. :p

With February over Griselda sent me a telegram to inform me that I had flown 15 sectors and 38,546 miles in the month. I had also earned 1020 British Airways Tier Points…..whatever they are.

March would be a quieter month with only the return to Australia and a three day trip to Shanghai, in economy, planned……….…..at the moment.
 
I always try and learn a few words of the local language and soon ascertained that the Greek for water was “Grappa” and demonstrated my newfound language skill at every opportunity. It was odd to discover that water was more expensive than beer.
LOL. Not knowing anything about wines you had me scratching my head at "Grappa" for 5 minutes until I checked Dr Google. ;)
 
Wandering the streets of San Francisco in January we came across this VERY dodgy looking establishment. (Sorry about the reflections)

01457264463.jpg 01457264508.jpg
 
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