28 degree adds lounges ["LoungeKey" if 2 Hour delay]

[SYD]

Has anyone tried to use the Latitude Flight Delay Pass feature recently? I plug my card number in and it tells to poke off. Well, specifically “Please check that you have entered an eligible Mastercard card number.”. Which I have (multiple times).

Flight Delay Pass | Latitude 28° Global Platinum Mastercard | International Credit Card

Our Personal Loan Repayment Calculator helps you get a clear picture of what your repayments would be. Try it now.

www.latitudefinancial.com.au

I‘m wondering if this has been quietly “enhanced”?

 

[asterix]

Has anyone tried to use the Latitude Flight Delay Pass feature recently? I plug my card number in and it tells to poke off. Well, specifically “Please check that you have entered an eligible Mastercard card number.”. Which I have (multiple times).

Flight Delay Pass | Latitude 28° Global Platinum Mastercard | International Credit Card

Our Personal Loan Repayment Calculator helps you get a clear picture of what your repayments would be. Try it now.

www.latitudefinancial.com.au

I‘m wondering if this has been quietly “enhanced”?

I last used it about 6 weeks ago.

 

[SYD]

I last used it about 6 weeks ago.

Is still working for you ie can you get past the first CC # check?

 

[asterix]

Is still working for you ie can you get past the first CC # check?

Just tried again now and it gives me the same message about checking my number.

 

[SYD]

Just tried again now and it gives me the same message about checking my number.

Thanks. I’ll keep trying over the coming weeks…

 

[LA10]

Wow I never knew about this benefit!

 

[Amanad78]

Wow I never knew about this benefit!

I didn't know about this either, but also getting the same error when trying to register the card

 

[SYD]

Wow I never knew about this benefit!

Not something I need very often (with OW lounge access), but I have some LCC flights in Europe coming up this year and it doesn’t hurt to register in case of delays etc (although, I’d prefer to fly on time!).

There‘s actually a seperate thread that I’d forgotten about (I thought the contents were on this thread).

28 degree adds lounges ["LoungeKey" if 2 Hour delay]

Just received an email from 28 degree with advice that they are introducing access to (some) lounges if your flight is delayed. Hey Codash Flight Delay Pass, a fantastic complimentary feature of your 28 Degrees Platinum Mastercard®, lets you lounge around before you fly. Register your flight...

www.australianfrequentflyer.com.au

 

[SYD]

The registration page seems to be broken. Errors out when I (and others have just discovered) enter our CC numbers…

Flight Delay Pass | Latitude 28° Global Platinum Mastercard | International Credit Card

Our Personal Loan Repayment Calculator helps you get a clear picture of what your repayments would be. Try it now.

www.latitudefinancial.com.au

Does anyone know if this has been ”enhanced” by Latitude and/or MC?

 

[luckypierre]

The registration page seems to be broken. Errors out when I (and others have just discovered) enter our CC numbers…

Flight Delay Pass | Latitude 28° Global Platinum Mastercard | International Credit Card

Our Personal Loan Repayment Calculator helps you get a clear picture of what your repayments would be. Try it now.

www.latitudefinancial.com.au

Does anyone know if this has been ”enhanced” by Latitude and/or MC?

Might be a Mastercard issue, same problem when trying to register at https://flightdelaypass.mastercard.com/

 

[SYD]

Might be a Mastercard issue, same problem when trying to register at https://flightdelaypass.mastercard.com/

Ok. I was going to try that myself. Thanks!

 

[stm1sydney]

Same error for me currently.

 

[kokoikaka]

tried to register today and getting same error.

 

[SYD]

I sent an email in the other day. The sound of crickets so far…

 

[Amanad78]

I sent an email in the other day. The sound of crickets so far…

I am planning to email them today

 

[Amanad78]

FYI:

We do apologize that you are not able register at the moment.

Currently we are experiencing a technical issue and hence the reason we sending from a different email as well, the error has been investigated and it sits with MasterCard to fix. Unfortunately we are unable to manually register any flights until this error has been rectified..

If you are travelling anytime in July, please try registering closer to the departure time.

However, If the flights are in the next week or so we encourage you to try registering a final time before the registration deadline but if error still occurs, please reach out to us should you experience a delay.

Once again we do apologize for any inconveniences caused.

If you require any further assistance, please feel free to reach out to us.

Kind regards,

 

[SYD]

FYI:

We do apologize that you are not able register at the moment.

Currently we are experiencing a technical issue and hence the reason we sending from a different email as well, the error has been investigated and it sits with MasterCard to fix. Unfortunately we are unable to manually register any flights until this error has been rectified..

If you are travelling anytime in July, please try registering closer to the departure time.

However, If the flights are in the next week or so we encourage you to try registering a final time before the registration deadline but if error still occurs, please reach out to us should you experience a delay.

Once again we do apologize for any inconveniences caused.

If you require any further assistance, please feel free to reach out to us.

Kind regards,

Well, at least it hasn’t been enhanced away.

Meanwhile, I wonder what I did wrong to not get a response?

 

[SYD]

Yay. Fixed and registered for a couple flights.

 

[Amanad78]

Good that it's fixed, bad that my flight is less than 24 hours and won't let me register.
Called Mastercard and they can't manually register but they've made a note on the file and if we get delayed 120 mins in the morning, we can call and they will send vouchers