The other thing is bags. depending how late the inbound is, the bags will be on their way to CX.Will CX out you on those after an involuntary misconnect?
Will CX out you on those after an involuntary misconnect?
Better tell that to BA.The faulting carrier, so in this case QF, is responsible for rebooking.
It seems that the "its the other airline" thing is on page 1 of the airline blame game playbook!Better tell that to BA.
Was on a DONE3 one year (during the period QF was stopping in DXB).
Had BA to DXB connecting to QF.
BA refused to check me through, the flight was also late (tech issue, aircraft swapped), which meant I missed the connection. Got off the BA flight and rushed to concourse A, made it through transit security (without an onward boarding pass) and made it to the QF gate when boarding was happening.
If either issue had not happened, I would have made the QF flight and it was left to EK ground staff to sort it out.
They called BA in London. No answer.
They then called CX in Hong Kong (who issued the ticket). No answer.
Then they tried Sydney and got an answer from QF.
QF rebooked with 24 hour delay then arranged for a Dubai Connect hotel room (even though I would have been fine to stay in the EK F lounge for the day).
BA then refused the EU261 claim, pretending that it wasn't their problem.
As long as the airlines knows about the connection problem (requires being checked through to the next flight), then there is usually staff waiting at the arriving aircraft for the misconnecting passengers.What should a misconnecting traveler actually do if they were to arrive on a delayed flight, away from the carrier's main port? Are there always staff around to handle these situations?
Sorry, but have to disagree on that one! 50 minutes is actually *plenty* of time for most pax to make their connection. Transit security, especially the ones located along the pier - rather than at the end near immigration - can often be fairly empty. Gets you there with more than enough time for boarding of the next flight.Even in an efficient airport like Hong Kong, no way I'd book an itinerary with just an 80min connection time.
I'd only be comfortable with a 2hr+ transit time, even that's pushing it especially if the QF flight is late.
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Not a whole lot of choices really - I'm doing the MEL-HKG QF30 and that is my only option to get to HKG really as I am doing DPO-MEL on the dawn flight to connect - - -The transit procedures are fast, but you are relying on your inbound flight being on time.
For OP, if they are delayed by QF, there are no more CX departures to PVG after about 19:20 so they may be facing an overnight stay in HK
I did - it involved what seemed like a half marathon at a fast pace to get from where QF29 came in to Gate 63 - I'm getting too old for that sort of cough! And then we were delayed getting out of HKG...Know that feeling, hope you make it @RSD