Paddy55
Established Member
- Joined
- Sep 30, 2006
- Posts
- 1,475
Well, it pays to read the PDS but it's hard to know all the circumstances you will face!
Mrs Paddy and I went (using AA points ) to Europe last July & August and after 6 weeks were lined up at the BA counter in Vienna to return... looking forward to returning by then as well I must say.
In the checkin line I bent down to get something out of my hand luggage and over balanced and fell backwards onto the floor. Of course I put my hand out to break my fall and broke my wrist instead!
I knew it was broken - just about blacked out with the pain but instead of going to the local hospital (missing flights, etc, etc) I chose to checkin and fly back via LHR to SYD. Went straight to hospital in SYD - turns out to be a bad break and I'm still being treated 8 months later for the ligament damage. A goodly amount of out of pocket expenses too.
Mrs Paddy went straight to the local NRMA office where they pointed to the PDS and said if I'd stayed in Vienna they would have paid for EVERYTHING (though I doubt it given we were on F Awards, etc) but because I cam home before treatment they would pay NOTHING
So, I only had a couple of minutes to make a decision, and I made a bad one... my fault... but gee when you don't have all suddenly relevant information to hand (would they have rebooked us in F, would they have covered Mrs Paddy's accomodation, would they have covered all initial treatment in Vienna and all treatment in Sydney, at what stage would they have sent me back to Sydney, etc, etc, etc), well you can't make a well informed decision.
A heads up to anyone who might encounter a similar situation in the future!
Mrs Paddy and I went (using AA points ) to Europe last July & August and after 6 weeks were lined up at the BA counter in Vienna to return... looking forward to returning by then as well I must say.
In the checkin line I bent down to get something out of my hand luggage and over balanced and fell backwards onto the floor. Of course I put my hand out to break my fall and broke my wrist instead!
I knew it was broken - just about blacked out with the pain but instead of going to the local hospital (missing flights, etc, etc) I chose to checkin and fly back via LHR to SYD. Went straight to hospital in SYD - turns out to be a bad break and I'm still being treated 8 months later for the ligament damage. A goodly amount of out of pocket expenses too.
Mrs Paddy went straight to the local NRMA office where they pointed to the PDS and said if I'd stayed in Vienna they would have paid for EVERYTHING (though I doubt it given we were on F Awards, etc) but because I cam home before treatment they would pay NOTHING
So, I only had a couple of minutes to make a decision, and I made a bad one... my fault... but gee when you don't have all suddenly relevant information to hand (would they have rebooked us in F, would they have covered Mrs Paddy's accomodation, would they have covered all initial treatment in Vienna and all treatment in Sydney, at what stage would they have sent me back to Sydney, etc, etc, etc), well you can't make a well informed decision.
A heads up to anyone who might encounter a similar situation in the future!