After a nice sleep in and one last big breakfast in the beautiful courtyard at the villa we headed off to Tunis Airport for the flight to Geneva.
Well it’s currently a shet show here.
Boarding was meant to commence at 1335 for a 1405 departure. It’s currently 1435 and there has not been one single announcement or customer service from the lady at the counter. We can see our plane sitting there, it’s been there for the last 90 minutes we have been here. I assume it’s a mechanical.
The lady at the counter puts her ear phones in to try and stop passengers coming up asking what is happening, that isn’t enough so she gets up and stands behind the pillar and plays on her phone. Still not one single announcement.
Now she has disappeared and the gate is unattended. I decided to go for a walk and I see her at the coffee shop with 2 other staff members talking selfies. Zero care given!
Eventually at 1450hrs the lady returned and the boarding gate open, (no announcement) we lined up and got our passes scanned and we walked down the fixed bridge towards the aero bridge. The aero bridge was roped off and we exited down the stairs. I thought perhaps they are making us board via the rear door for some reason.
Once we were on the ground, a bus pulled up and we were directed into it. Looks like an aircraft swap then!
We arrived at a remote stand and remained on the bus for about 15 minutes whilst they finished cleaning it. No air con on the bus and the sun was directly on the bus. It started to get really hot, with people taking sweaters off and a couple men took their shirts off and remained in their singlets. Kids were crying and some older ladies we’re struggling. 15 minutes felt like a hour on that bus sweltering.
We were finally let off the bus and we boarded via the front door.
I have never seen a company/ staff handle a situation so badly, not one single announcement, no face to face communication, no apologies, it was absolutely incredible. The no communication caused utter confusion, unrest and then to keep us on a bus in the middle of the hot Tunisia sun with no air conditioner without care was ridiculous.
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We have arrived in Geneva
First timer here, lovely new airport by the looks of it.
We are staying at the Ibis styles carouge, which is About 15 minutes from the CC.
We went for dinner at Café du Tessin, a great little restaurant 2 min for the hotel and operated by a couple. Wife is front of house, husband is the chef.
We were most definitely the only tourists dining there, and it was great sitting outside with all the locals drinking wine and eating.
