medhead
Suspended
- Joined
- Feb 13, 2008
- Posts
- 19,074
I can confirm that my colleague had a similar experience at SYD in January. She was in J to DFW, accompanied by two daughters under 18 (17, 13) and third daughter over 18 plus her boyfriend.
I gave her two QF passes. My thoughts were that the two under 18 could be admitted as child guests and the other two with the passes. Advised at lounge entry that they were a pass short. Staff took the two QF passes and the eldest daughter and boyfriend went back to the terminal.
The Family Lounge access policy on the website should be updated to reflect the details.
That's just nonsense. J pax gets 1 guest, 1 child is free, and then 2 guest passes. But the J passenger shouldn't even need their guest allowance as 2 children under 18 don't count.