Accor Plus Membership Discussion

[FlyingFiona]

Update: I contacted Accor via webchat and asked them why the account (I was logged in as my father) was renewed and the person said the autorenew was active on the account. He will submit a request it be cancelled and refunded. Well that feels just a little too easy. Let's see if it happens.

What concerns me is that NO WHERE does it say there's an autorenew on the account page from the user end. There is no indication of the auto-renew being active, no "manage my payment plan" link, nothing. It doesn't sit well that a company is so untransparent about a subscription process.

Update: full refund received as promised.

 

[woolloomooloo]

My accor plus year starts on January 10th.

What happens if I reach Platinum status this year and don't renew in January 2026?

What status will I have in February 2026?


I found the following on the Accor Plus website, but it only explains the status assessment if I renwew. Not the status assessment process if I don't renew.

Accor Plus members have their status assessed at the expiry of their membership year, not on the day you renew. For example, if your membership expires in January no matter when you renewed your membership your status would be assessed on January 31st.

The status tier will be assessed based on the Eligible Status Nights or Status points earned during one of the two periods:
The current calendar year to date
The previous calendar year

The highest number of Eligible Nights spent or Status points earned during one of these two periods, will determine your new Status. You will then keep that status until your next membership year.

https://help.accorplus.com/hc/en-au/articles/360040458493-When-do-my-Status-points-expire-How-does-status-work

 

[dairyfloss]

My accor plus year starts on January 10th.

What happens if I reach Platinum status this year and don't renew in January 2026?

What status will I have in February 2026?


I found the following on the Accor Plus website, but it only explains the status assessment if I renwew. Not the status assessment process if I don't renew.

https://help.accorplus.com/hc/en-au/articles/360040458493-When-do-my-Status-points-expire-How-does-status-work

If you reach or renew ALL Platinum status during 2025, then regardless of your Plus membership, you will hold that status through to 31 Dec 2026.

Should you be so inclined, you could also re-join Accor Plus in Dec 2026, and that status will be extended through to Dec 2027.

Cheers,
Matt.

 

[woolloomooloo]

If you reach or renew ALL Platinum status during 2025, then regardless of your Plus membership, you will hold that status through to 31 Dec 2026.

Should you be so inclined, you could also re-join Accor Plus in Dec 2026, and that status will be extended through to Dec 2027.

Cheers,
Matt.

Thank you. That was what I hoped for, but the website was not clear on this.