NBN Skymuster will have an early retirement
SM1 was launched Oct 2015 and SM2 Oct 2016
To maintain its position in GEO orbit it uses thrusters. The fuel for the thrusters cannot be replaced (unless the Twitter/Rocketman finds a way to resupply it). It was designed to have around 15 years +/-
Its currently maybe halfway through its expected lifespan.
There are several issues with SL
•they require a mobile number as SL sends SMS in event of an issue - but many people in australia do not have mobile coverage
•no help desk with a person to talk to, communication with SL is via SMS or email only.
•the equipment comes with 12 month warranty, and its sold as a package. after than you need to repurchase if fault found
•the customer is responsible for installation
•apparently issues with facebook access and google addressing where the physical address location of the dish does not match Google address which have led to customers not making proper connections.
Whereas NBN Skymuster, the equipment instal is always free. And retail NBN RSP usually have someone to talk to. And is cheaper.
NBN is also progressively moving people off SM onto Fixed Line or Fixed wireless opening up capacity for those on SM
.........
By the way Northern Australia coverage is assisted by Starlink intersatellite laser links.
By the Way 2
Ah Telstra - as part of its service to Australia refuses to sell NBN Skymuster and actually sometimes tells people nothing exists for their address re internet and won't tell their customers about NBN SkyMuster causing confusion and misinformation.