I've been a holder of this card for a few years and also received the email. My 5c
- The $375 to $440 increase I'm not happy about.
- The tiered SC bonus was irrelevant as I already received the 100SC due to my spend. SC aren't also that important as now not flying as much.
- I've been Platinum/Gold for 10 years, but have just dropped back to Silver (as mentioned not flying much), so previously the 2 lounge passes were not worth much, but now Silver a lounge pass is a good thing (as others have mentioned, not sure how they would police the restrictions). BUT, only me going in is not great when I have family members in tow.
- The 2 Amex Centurion Lounge passes I used always (with bringing family along) that are going is not good at all. Virgin don't have anyway to use a lounge for international travel, so now this is gone, I have to rely on my Dragon Pass entries from another credit card.
- The points earn is quite good, but I thought they could have been a bit more generous given the fee increase.
- The "free" flight is OK, but as others have mentioned, it has to be a rewards flight so highly restrictive.
In short, it has come down to $65 extra for permanent domestic lounge pass vs losing the 2 International lounge passes. Given I already had 2 domestic lounge passes from this card (plus the 2 from now being Silver), I don't think I'll frequent the lounge too often so I'll be worse off as I valued the International lounge access.
p.s I did have to laugh when they said in their spiel about the lounge access "With this new benefit you can step away from the airport crowds to enjoy all the Virgin Australia lounge experiences like barista coffee, healthy snacks, and more".............what to step into an even more crowded area like the Virgin Lounge.