Amex "I'm going to cancel my card" - bonus points given thread.

[owwreally]

Got an offer of 40,000 points to keep the card, however nothing if i wanted to upgrade to platinum . So ended up cancelling the card.

 

[ff-jr]

Amex Explorer, 10 year member, 4-5k monthly spend. AF not due until April.

Have been baiting them for an upgrade offer for years, nothing received, so I took up the Westpac Altitude bonus offer recently with every intention of leaving Amex. To my surprise they offered 80k points to retain. Accepted.

This was via the Manilla CC.

 

[danielwang002]

Called up again just now - got the 'no offers sir' line

interestingly, I asked if i cancelled could i reinstate it right away... she said no... and that I'd need to get another application.

Very interesting - never heard of this before!

Same as you. 'no offers sir' line and said cant reinistate need another application. The only offer they can make is 'free supplimentary card' which is free anyways. Tbh dont know what they are thinking

 

[danielwang002]

Okay.
Platinum charge card. Called again at 7:10am Sydney time, this time was another lady answered, run through the benefit, I said I am not having plans to travel this year, offered 20k pts to keep card without going through real cancelation process. I'd say fair for me as my spend is average 2-3k per month.

 

[joechellasundar]

Platinum Charge card . Was told there is no retention bonus points. Tried all sort of negotiation tricks without any luck. Told them to proceed with cancellation and was finally offered 20k points which I accepted . Average spend 5-6k/month .

 

[furiousmango]

Just rang up now - 30K points for the explorer that I've had for about 5 years ($1-2K spend per month)

 

[praymojo]

Thinking of cancelling have offered me 50,000 ~8-10k monthly

 

[dylarr]

The AF for my Platinum Charge will post over the next couple of weeks. I called just then and spoke to somebody who offered 30k to keep the card. I told them I'd think about it and call back. I'll wait for the AF to post and try again.

The fee just posted so I called back again. Offered 30k once again which I accepted.

 

[Akern]

Has anyone received points for explorer card? I just tried to call and was told they can not reinstate if I change my mind and also offered no bonus. Do I actually have to cancel it first before they offer?

 

[DC3]

Has anyone received points for explorer card?

Just rang up now - 30K points for the explorer that I've had for about 5 years ($1-2K spend per month)

 

[Ktan89]

Amex Plat - offered 50k on Friday from a lady overseas. I didn't accept it.
Just got off the phone with Dave who is On-Shore, nothing offered - cancelled the card.
After cancelling, he still said nothing is showing up on the system. Told him to proceed and hung up. He kept saying that we get a lot of benefits

 

[vitagen]

Well that backfired haha, got nothing for my Amex QF Ultimate, tried to reinstate the card with this new DSC offer, and card cannot be reinstated.

Whoops

 

[DC3]

got nothing for my Amex QF Ultimate

Computer said ‘No’?

 

[vitagen]

They kept saying no offers, i thought you had to go thru the cancellation dance before they offered, then they actually cancelled, and said no to reinstatement.

i guess because they made $0 from me, i upgraded free to the ultimate, got 60k points, i spend 10k a month and paid everything on time, so i'm not the customer they want to keep.

 

[imipenam]

Wait 18 months, rinse and repeat …

 

[vitagen]

Wait 18 months, rinse and repeat …

As my son goes when I say wait 5 minutes
"its too long"...

I also have a legacy card that I can't cancel, so I don't think i will be eligible ever for SUB

 

[Daver6]

Well that backfired haha, got nothing for my Amex QF Ultimate, tried to reinstate the card with this new DSC offer, and card cannot be reinstated.

Whoops

Maybe try calling back tomorrow and ask for re-instatement?

 

[imipenam]

As my son goes when I say wait 5 minutes
"its too long"...

I also have a legacy card that I can't cancel, so I don't think i will be eligible ever for SUB

Damn! I assume your legacy card is worth more that the 18th monthly bonus points?

 

[smckay]

QF Ultimate card, member 12 years, didn't receive bonus points on a QF flight purchase. Made a complaint, heard nothing.
Offered 15K points to stay, told them it wouldn't cover what I had missed out on and shut it down.

 

[vitagen]

I tried the reinstatement on the online chat, I haven't tried calling them yet. Nevermind better cards out there, might just accrue virgin points instead

My legacy card gives me plat reserve for free..... forever so I won't be cancelling that anytime soon.

Plus I got soo many other good free for life cards that I don't think I will ever get another CC approved.