AMEX Platinum Charge Benefits - Q&A

[potm]

No issues at domestic lounges at any time with any of my supps. Only issue I had when I was a supp charge holder was in HKG Centurion lounge - on entry they scanned the card, questioned me on "who's account this was" and after explaining (that I was good friends with the account holder), they let me in.

I think supplementary card holders of the platinum charge officially have access to the centurion lounge.

 

[Cruiser Elite]

I think supplementary card holders of the platinum charge officially have access to the centurion lounge.

I thought so too - but maybe not - Centurion Lounge Access

 

[Daver6]

I thought so too - but maybe not - Centurion Lounge Access

My reading of that is supp card holders have access.

 

[potm]

I thought so too - but maybe not - Centurion Lounge Access

All platinum charge and sups have access to centurion lounges. For the HKG lounge there is a separate dining section for centurion card holders only.

 

[mini2]

Don’t think HKG Centurion lounge cares about supps. My old man uses my supps there couple of times a month and no one bat an eyelid at him or questioned if he’s a supp not basic cardholder.

 

[SeaWolf]

I've been thinking about getting the Platinum Charge card but had a question I can't seem to find a solid answer for on the website. The Express Cash option, for using the card to withdraw cash from an ATM through direct debiting your bank account. Is there a fee associated with using that?
Also, what have people's experiences been using the new metal card with an ATM?

 

[StochasticFlyer]

I've been thinking about getting the Platinum Charge card but had a question I can't seem to find a solid answer for on the website. The Express Cash option, for using the card to withdraw cash from an ATM through direct debiting your bank account. Is there a fee associated with using that?
Also, what have people's experiences been using the new metal card with an ATM?

Is there an Express Cash option? I actually couldn't find any information about it. Would you mind sharing me the where you find that?

 

[SeaWolf]

Is there an Express Cash option? I actually couldn't find any information about it. Would you mind sharing me the where you find that?

Sure, from the front page under Important Links there's a link to the ATM locator:

American Express ATM Locator

American Express ATM Locator guides you to the nearest ATM location worldwide! With access to over 1.5 million ATMs, you’ll never be far from cash. Sometimes, only cash will do...

network.americanexpress.com

And on the Manage Your Credit Card page

Activate AMEX | Manage My Card | AMEX Australia

Find out everything you need to know about managing your Card, from activating your American Express Card to registering for an Online Account. Click now.

www.americanexpress.com

If you scroll down to Useful Forms and Documents there's a link to the Express Cash signup form

https://www.americanexpress.com/content/dam/amex/au/pdfs/customerservice/express_cash_enrol_frm_2010.pdf

 

[StochasticFlyer]

Sure, from the front page under Important Links there's a link to the ATM locator:

American Express ATM Locator

American Express ATM Locator guides you to the nearest ATM location worldwide! With access to over 1.5 million ATMs, you’ll never be far from cash. Sometimes, only cash will do...

network.americanexpress.com

And on the Manage Your Credit Card page

Activate AMEX | Manage My Card | AMEX Australia

Find out everything you need to know about managing your Card, from activating your American Express Card to registering for an Online Account. Click now.

www.americanexpress.com

If you scroll down to Useful Forms and Documents there's a link to the Express Cash signup form

https://www.americanexpress.com/content/dam/amex/au/pdfs/customerservice/express_cash_enrol_frm_2010.pdf

Right, I think I found some info for you as well.
There was a thread here in 2010.

Express Cash

I found that AMEX offers an "Express Cash" option on their charge card. To my understanding when you sign up for it you give them your bank account details and then you can withdraw cash with your AMEX card which they take out of your account. Has anybody used this facility? Fees? Is it worth...

www.australianfrequentflyer.com.au

They believe the fee is 1.25% ~3%.
Also I found this on Amex latin American

Manage your Account | American Express International Dollar Card

Whether you’re just getting started, looking to pay a bill, or travelling overseas, click to learn about managing your Amex International Dollar Card.

www.americanexpress.com

They state the fee would be 3%.

There is definitely a fee associated. I guess I'll just do cashout using other cards.

 

[jasonfungsing]

Sure, from the front page under Important Links there's a link to the ATM locator:

American Express ATM Locator

American Express ATM Locator guides you to the nearest ATM location worldwide! With access to over 1.5 million ATMs, you’ll never be far from cash. Sometimes, only cash will do...

network.americanexpress.com

And on the Manage Your Credit Card page

Activate AMEX | Manage My Card | AMEX Australia

Find out everything you need to know about managing your Card, from activating your American Express Card to registering for an Online Account. Click now.

www.americanexpress.com

If you scroll down to Useful Forms and Documents there's a link to the Express Cash signup form

https://www.americanexpress.com/content/dam/amex/au/pdfs/customerservice/express_cash_enrol_frm_2010.pdf

Thanks for all the details. I never know AMEX can do this. This is so convenient that I carry one less card.

I will fill the form and send it to AMEX. Will let you know the experience once everything is setup.

 

[jasonfungsing]

Just called Amex, was been told there is no charge/fee for Express Cash.

 

[SeaWolf]

Just called Amex, was been told there is no charge/fee for Express Cash.

That's good to know. I was figuring I could use it as my ATM card when I need cash and it'll be one less card to carry in my wallet. I hardly ever use it these days.

 

[SeaWolf]

There is definitely a fee associated. I guess I'll just do cashout using other cards.

Definitely looks like there was a fee back in 2010, but seems like things may have changed since then.

 

[SeaWolf]

Was having a bit of a poke around in some of the benefits tonight and discovered that through an indirect route you can get KrisFlyer Silver status from the Platinum Charge card.

Amex Platinum Charge gives you Jade status with Shangri La's Golden Circle program. You can then use the Jade status to get Silver status on KrisFlyer straight away and access to a Gold status challenge where you just need to fly three flights on SQ or MI within four months.
Details here:

Infinite Journeys

Feel welcome all over the world. Fly, stay and be rewarded with Singapore Airlines and Shangri-La

infinitejourneys.com

 

[LordGarlic]

Was having a bit of a poke around in some of the benefits tonight and discovered that through an indirect route you can get KrisFlyer Silver status from the Platinum Charge card.

Amex Platinum Charge gives you Jade status with Shangri La's Golden Circle program. You can then use the Jade status to get Silver status on KrisFlyer straight away and access to a Gold status challenge where you just need to fly three flights on SQ or MI within four months.
Details here:

Infinite Journeys

Feel welcome all over the world. Fly, stay and be rewarded with Singapore Airlines and Shangri-La

infinitejourneys.com

One thing that is unclear to me is the Krisflyer gold challenge. Once you have attain gold after three sq flights. Do you maintain gold for the duration you hold the charge card or the normal sq rules apply to maintain gold.

 

[daft009]

One thing that is unclear to me is the Krisflyer gold challenge. Once you have attain gold after three sq flights. Do you maintain gold for the duration you hold the charge card or the normal sq rules apply to maintain gold.

1yr then you need to meet the normal SQ terms

 

[LordGarlic]

1yr then you need to meet the normal SQ terms

I am guessing that the same apply when you fast tracked to silver with shangri la jade?

 

[daft009]

I am guessing that the same apply when you fast tracked to silver with shangri la jade?

Yeah. I also thought the silver was for life but it's not

 

[Mr_Orange]

Was having a bit of a poke around in some of the benefits tonight and discovered that through an indirect route you can get KrisFlyer Silver status from the Platinum Charge card.

Amex Platinum Charge gives you Jade status with Shangri La's Golden Circle program. You can then use the Jade status to get Silver status on KrisFlyer straight away and access to a Gold status challenge where you just need to fly three flights on SQ or MI within four months.
Details here:

Infinite Journeys

Feel welcome all over the world. Fly, stay and be rewarded with Singapore Airlines and Shangri-La

infinitejourneys.com

Make sure the Silver fast track actually works. It never did for me.

 

[Strikes]

Just called Amex, was been told there is no charge/fee for Express Cash.

That's great, thanks for checking - I'll look into using it, I didn't even know it was a feature.