Amex Platinum to end Shangri-La Golden Circle Jade Membership from April 2021

[motef]

Here is my expiration date

 

[auflier]

The unusual thing is when I first applied through AMEX (in 11/20), it listed my Shangri-La membership as being valid only until 11/21, with a note on needing to achieve the 10 stays before this date to continue maintaining status. So yes, 12 months when I had applied - but my situation was quite different to two of my friends who immediately had their status show up as valid until 31/12/2022. We all applied and were approved within the same week.

At the time it struck me as unusual that only I had to maintain a stay requirement to extend it beyond 12 months, but sometime between then and now, my app has updated my membership to the same expiry. I'm not quite sure what happened...

A bit unusual in my instance, so I'm not sure if this answers your question directly.

accor platinum was the same before it vanished and reappeared as accor plus

 

[andye]

My Jade (achieved via Charge) has been extended to 31 Dec 22. Not spent with Shangri-La for last 2 years

 

[motef]

Mine shows this
"Your Jade status is valid until 31 Dec 2021"

 

[pblackie]

I received an email last night extending mine until 31st of December 2022. Haven't stayed with them for over 2 years.

 

[fantastikforce]

I've received the email too advising of the extension until end of next year. Checked my account but it still says it's due to expire end of this year.

 

[muppet]

I received an email last night extending mine until 31st of December 2022. Haven't stayed with them for over 2 years.

Likewise, which is a shame. If not using FHR or Luxury Circle rates, Jade status really is quite good.

 

[Daver6]

Likewise, which is a shame. If not using FHR or Luxury Circle rates, Jade status really is quite good.

Agreed. I've landed up booking Shangri La hotels a few times because of this status. Without it I wouldn't have booked.

 

[daft009]

Agreed. I've landed up booking Shangri La hotels a few times because of this status. Without it I wouldn't have booked.

yep, same!
traders in KL was my goto
had also booked the one in Sydney to coincide with vivid but we all know what happened

Mine still says till end of this year

 

[Haplo]

Its a broader extension for all golden circle members. I had Diamond in 2019 and it is now extended until end of 2022.

 

[Trin Trin]

Its a broader extension for all golden circle members. I had Diamond in 2019 and it is now extended until end of 2022.

Don't think it's across the board. Mine's still expiring end of this year.

 

[Daver6]

Don't think it's across the board. Mine's still expiring end of this year.

So is mine, but then why did the send me an email suggesting otherwise?

 

[Daver6]

Update on those who have status via the Platinum Charge card. I emailed to ask why my status still shows as expiring at the end of 2021. My bolding. So things are looking up I'd say.

Dear Mr. Daver6,



Greetings from Golden Circle Member Services.



Thank you for your email and for being our member and your continuous support towards the Shangri-La Group.



Given the rapidly evolving COVID-19 pandemic, we are happy to extend the validity of all membership tiers expiring in 2021 to 31 December 2022. It will be reflected by December 2021.

In the meantime, you may find a full list of redemption available options here and should you need any assistance in redeeming these points, we will be delighted to assist you.

For future stays, you may easily book our published rates through our mobile app or share your travelling details for us to better assist you.

Finally, I am pleased to share that the Less is More promotion is back where you are able to place a room redemption at any participating Shangri-La Hotels and Resorts up to 50% discount off the normal room redemption required points!

If we could be of further service to you, please do not hesitate to contact us. Alternatively, you may reach us at our 24 hours toll-free international numbers listed on our website.

Best regards,

M. Aiman