Amex website enhancements?

[JohnK]

Is it my imagination or are the latest lot of changes to Amex website (about 2 days ago) look like they have standardised on the mobile design where everything is much bigger font?

It is fine if you are using smartphone/iPad but not really suitable for a laptop.

 

[pauly7]

I noticed some changes on the award part of the website

 

[cove]

With Amex having recently "enhanced" the points earn on ATO payments and other stuff they have been reduced to a bit player in my life from a card of choice up to July this year. I may drop these direct cards despite having been a member for 30 plus years.
I now seem to answer more surveys than use these cards but my survey responses have not resulted in changes from Amex Ultimate.
I get a few retail bonus points and that is about it.
I use an IPad rather than a smartphone to access their site and it still works ok for me.

 

[serfty]

[-]You can bypass the horrible resource hungry new front page by using a link.

Don't have it to hand but it relates to the "view transactions" link on the new page.[/-]

Link no longer works sadly.

I simply click the "VIEW TRANSACTIONS" link ASAP.

 

[amaroo]

I like it - happy they got rid of the wagon wheel.

Really like seeing earnings of 3x and 2x for all my spend on the Ult card. If you're a big spender on airlines/hotels/restaurants/foreign $ - the Ult card is a great earner.

 

[akeno]

Is it my imagination or are the latest lot of changes to Amex website (about 2 days ago) look like they have standardised on the mobile design where everything is much bigger font?

No you are not imagining things. Does look very similar to the mobile site.

I'm seeing a trend on many websites of increasing their font size to make their site more tablet-mobile friendly.

I like the changes and it works well for me on my ipad.

 

[puppysparkes]

Following my frank conversation with an Amex rep about my $100+ hotel phone bill, I noticed a positive change to the Amex iPhone app also. I'd previously called to advise of my lost card while travelling. Turns out the number on the app was not a toll free number for overseas callers (screen capped before the change). The app now has 3 contact options one of which is a lost card option, and while it doesn't state it's toll free, through my experience I confirm it is. I should've questioned if it was toll free call to save the headache but at least it's a positive change for others.