These will be my first Reward seat redemption flights, so I am rather 'nervous' things may not work out as I expect or understand them to be.
As mentioned in previous posts, I secured ANA SYD-CTS (via HND) using Velocity points reward seat (economy).
Then, on the way back, I managed to secure ANA CTS-SYD (via HND) using Avianca LifeMiles points (economy).
Both Virgin and Avianca have issued the e-ticket to me. All flights have NH code, which means operated by ANA, right?
I can also find the reservation details on ANA website using the airline reservation code and first/last name.
I have some questions, which I hope I can get the answer from the more experienced people here.
1. In the e-tickets (Virgin and Avianca-issued), checked baggage section just says 2 pieces, but does not say the weight per piece.
Will it be correct to say that the checked baggage allowance will follow ANA's international flights baggage allowance, i.e. 2 x 23 kg, not Virgin/Avianca's baggage allowance?
When I logged into ANA reservation system, it does not specify either. It just says to refer to the e-ticket.
2. Do I need / is it possible to contact ANA to issue e-tickets from them? Or, the Virgin and Avianca-issued e-ticket are sufficient?
3. In the airport, when I want to check-in or bag drop, I should do this at ANA counter, not Virgin/Avianca, correct?
4. During my trip, if I have issues with flights, do I contact Virgin/Avianca or contact ANA directly?
Thanks in advance.
As mentioned in previous posts, I secured ANA SYD-CTS (via HND) using Velocity points reward seat (economy).
Then, on the way back, I managed to secure ANA CTS-SYD (via HND) using Avianca LifeMiles points (economy).
Both Virgin and Avianca have issued the e-ticket to me. All flights have NH code, which means operated by ANA, right?
I can also find the reservation details on ANA website using the airline reservation code and first/last name.
I have some questions, which I hope I can get the answer from the more experienced people here.
1. In the e-tickets (Virgin and Avianca-issued), checked baggage section just says 2 pieces, but does not say the weight per piece.
Will it be correct to say that the checked baggage allowance will follow ANA's international flights baggage allowance, i.e. 2 x 23 kg, not Virgin/Avianca's baggage allowance?
When I logged into ANA reservation system, it does not specify either. It just says to refer to the e-ticket.
2. Do I need / is it possible to contact ANA to issue e-tickets from them? Or, the Virgin and Avianca-issued e-ticket are sufficient?
3. In the airport, when I want to check-in or bag drop, I should do this at ANA counter, not Virgin/Avianca, correct?
4. During my trip, if I have issues with flights, do I contact Virgin/Avianca or contact ANA directly?
Thanks in advance.
