Anyone heard of Getaway Escapes?

[UP4014]

I believe that under the Westminster system the accuser has to prove their case - not the accused providing proof ahead of that. You seem to accept that it is "legitimate" for these anonymous people to call a properly constituted and licensed organisation a scam? I am not making threats, vague or otherwise (that is your interpretation), it was never my intention to do so, ONLY to point out that there should be a balance of facts not speculative comment.

Pardon my ignorance, but isn't the Westminster system a parliamentry system?

 

[munitalP]

I have been following the comments on this website with some interest. As an employee of Getaway Escapes I am appalled by the concerted action by a competitor to discredit this company...

Disclaimer: I do not have any other financial interest in the company or its associates, nor am I related to the owners.

Hello inxtc

for a newbie on the AFF forum, you have certainly wound up the locals and caused if nothing else, heated debate within this thread. I would not subscribe to the belief that it is healthy debate however with accusations, hearsay and innuendo making up a fair portion of quite a number of posts. Please dont for a second think I am siding with you, I am not, but to be clear, I am not siding with any others either as I have no personal experience with Getaway Escapes.

I have read this thread from start to end two or three times now with interest. I for one would not use your company, nor any other company offering packaged holidays except for perhaps a cruise or a safari - neither of which I am overly interested in anyway.

It seems that your company has been associated right or wrong with other shady illegal companies, based in the same area and selling the same product. It is easy to be tainted with the same brush when your posts on this site have been under at least two different names - OK you had a reason, but only after you were caught by Admin - that alone looses creditability with a heck of a lot of people here. You must remember, the majority of the regular posters on this site are very frequent travellers - a lot of us meet up for drinks, weekends away here in Australia as well as overseas, not to mention get together in airline lounges across the world - mostly quite impromptu as well.

Along with that, you are also communicating via your posts with people (like myself) who are in the top 5% of travellers with Qantas. We are naturally sceptical of companies such as yours, as all of us at sometime have known, have been or have heard of someone who has been burnt by a company such as Getaway - not saying that Getaway are doing this of course.

So, when you come into here like a bull in a China shop (yeah, mythbusters proved this saying incorrect), ranting and raving at long established members, you will get the reaction you have received to now. In fact, I am very impressed with the restraint shown by a particular member who has not posted a response to you yet.

You have mentioned the Westminister system - as correctly pointed out, it is a type of governing system practised by England, Australia, NZ and a few other countries - it is similar to this forum, everyone gets an equal oportunity within boundaries set to place their case, to be heard (or at least read) or to put forward an argument - the downside is you are not going to always hear (or read) what you like, and guess what, there's not a thing you can do about it.

Making murky threats of legal action or threats of "action" has no place in this forum and I must applaud Admin here on his self control, because if me, I would have closed you down from posting some time ago, especially after levelling direct threats at Admin (through his site).

I read your disclaimer above, and boy, I wish I had employees with your committment and loyality to the company working for me with no financial interest... on that note, what exactly is your position within the company?

You are well rehearsed with seeming "issues" with customers, you seem ready to put your body on the line for the company (excuse the metaphor), and react quite aggressively toward anyone who comments in the negative against Getaway Escapes - that in my experience is someone who is passionate about the company they work for, and generally only found in stake holders....

I eagerly await the next chapter in this thread - it is entertaining to say the least

Mr!

 

[UP4014]

Despite our best efforts I still believe that there has been a concerted campaign by a competitor to discredit this company.

Some of this type of selling sounds very boarder line in trapping certain demographics into more expense than they wish.

So after all your posting here about us getting the facts and with no evidence of your own, you state you believe an organisation is trying to discredit you.

Please, give us a rest. (and don't bother calling me to try and sell something)

Matt
PS, remember the theory of holes....

 

[inxtc]

Hello inxtc

for a newbie on the AFF forum, you have certainly wound up the locals and caused if nothing else, heated debate within this thread. I would not subscribe to the belief that it is healthy debate however with accusations, hearsay and innuendo making up a fair portion of quite a number of posts. Please dont for a second think I am siding with you, I am not, but to be clear, I am not siding with any others either as I have no personal experience with Getaway Escapes.

I have read this thread from start to end two or three times now with interest. I for one would not use your company, nor any other company offering packaged holidays except for perhaps a cruise or a safari - neither of which I am overly interested in anyway.

It seems that your company has been associated right or wrong with other shady illegal companies, based in the same area and selling the same product. It is easy to be tainted with the same brush when your posts on this site have been under at least two different names - OK you had a reason, but only after you were caught by Admin - that alone looses creditability with a heck of a lot of people here. You must remember, the majority of the regular posters on this site are very frequent travellers - a lot of us meet up for drinks, weekends away here in Australia as well as overseas, not to mention get together in airline lounges across the world - mostly quite impromptu as well.

Along with that, you are also communicating via your posts with people (like myself) who are in the top 5% of travellers with Qantas. We are naturally sceptical of companies such as yours, as all of us at sometime have known, have been or have heard of someone who has been burnt by a company such as Getaway - not saying that Getaway are doing this of course.

So, when you come into here like a bull in a China shop (yeah, mythbusters proved this saying incorrect), ranting and raving at long established members, you will get the reaction you have received to now. In fact, I am very impressed with the restraint shown by a particular member who has not posted a response to you yet.

You have mentioned the West Minister system - as correctly pointed out, it is a type of governing system practised by England, Australia, NZ and a few other countries - it is similar to this forum, everyone gets an equal oportunity within boundaries set to place their case, to be heard (or at least read) or to put forward an argument - the downside is you are not going to always hear (or read) what you like, and guess what, there's not a thing you can do about it.

Making murky threats of legal action or threats of "action" has no place in this forum and I must applaud Admin here on his self control, because if me, I would have closed you down from posting some time ago, especially after levelling direct threats at Admin (through his site).

I read your disclaimer above, and boy, I wish I had employees with your committment and loyality to the company working for me with no financial interest... on that note, what exactly is your position within the company?

You are well rehearsed with seeming "issues" with customers, you seem ready to put your body on the line for the company (excuse the metaphor), and react quite aggressively toward anyone who comments in the negative against Getaway Escapes - that in my experience is someone who is passionate about the company they work for, and generally only found in stake holders....

I eagerly await the next chapter in this thread - it is entertaining to say the least

Mr!

If an employee is a stakeholder, then I am a stakeholder and I am a genuine salesperson who believes in what they are doing. Please read my disclaimer! Myself or my fellow employees do not need to be put out of a job because of the comments of some ill-informed or mis-informed people. I am also sure that if you owned a genuine legitimate and licensed business and were continually told on a public forum that you were a "scam" business would you not defend your business? Rhetorical question.

 

[munitalP]

... I am also sure that if you owned a genuine legitimate and licensed business and were continually told on a public forum that you were a "scam" business would you not defend your business? Rhetorical question.

But if what I am led to believe is correct, the owners of this business are not defending it - that itself is a statement.

The genuine dedicated employee that you seem to be, if this is the case, by now I am sure you would have reported this site to the owner / senior manager / director (strike out whichever is inappropriate) and basing my assumption on your statement above, I would have expected an owner to state their case.

Mr!

 

[inxtc]

But if what I am led to believe is correct, the owners of this business are not defending it - that itself is a statement.

The genuine dedicated employee that you seem to be, if this is the case, by now I am sure you would have reported this site to the owner / senior manager / director (strike out whichever is inappropriate) and basing my assumption on your statement above, I would have expected an owner to state their case.

Mr!

Yes, the owners of the business are aware of the comments on this site and are happy for me to comment. I became aware of this site before they did, bought it to their notice and I volunteered to defend us against the "mischevious" comments of the ill-informed. As I have always contended, those who believe we are a scam have a remedy in law but would rather not pursue it. Perhaps they realise they have no case?

As for your assertion "The genuine dedicated employee that you seem to be, if this is the case," (my italics) how often do I have to state that "I am an employee" nothing more or nothing less!! But I am a concerned employee along with the other employees in this office for the future of our jobs. Just so happens that I am not taking the sometimes usual situation of "she'll be right" but I am willing to go into print and state the facts!

 

[Anna]

Those who write, as well as those who publish can be taken to court

But they can't generally be taken to court by a company for defamation, because except in very limited circumstances companies can no longer sue for defamation.

 

[Anna]

. "let the buyer beware" (translates to uberrimae fides in Latin).

Caveat emptor = let the buyer beware.

Uberrimae fides = with the utmost good faith.

 

[QF WP]

Sorry Anna for the mix up . Latin was never my strong subject at school - I agree wholeheartedly with you and tuapekastar (who said similarly a couple of pages back).

Gee, this thread has certainly pepped up in the last couple of days. There certainly seems to be two sides to this story and both are being vigourously debated. Customer Service and telephone sales...ah, two areas of immense interest.

 

[tuapekastar]

I offer no comment on Getaway Escapes as a company, as I have had no dealings with them, and there has been some fairly divided opinion here.

What I will say is that I would never take up an offer that 'must be taken today over the phone' which sounds like what happens here (apologies if that is not correct). I figure if someone can sell me product X for price Y today on the phone, and it is a product worth the price, they can sell it to me in a couple of days when I'm in possession of, and have had time to consider, all the facts and fine print, in a written format.

I'd consider it extremely risky at best, ill-advised at worst, to do things any other way, unless perhaps it was a relatively small dollar amount that you could afford to 'risk' or lose, or live with the fact that you didn't really get what you thought you were getting.

But that's just my opinion...YMMV.

 

[drron]

And certainly i shouldnt hear from them at all.If I do i will be complaining as on the No call list.

 

[iqis60]

This thread delivers, will read again.

To inxtc, if you want readers to consider your arguments to be balanced and fair, you might want to work on using a tone of writing that is balanced and fair. It's coming off a bit unconsciously agressive at the moment.

P.S. Do staff members get a base rate and then bonuses for higher sales, or do you just get paid a salary/casual rate?

 

[clifford]

Sounds like something out of China.

Someone tell me if I'm wrong.

 

[straitman]

Sounds like something out of China.

Someone tell me if I'm wrong.

No idea but it does sound like something for me to avoid.

 

[inxtc]

Pardon my ignorance, but isn't the Westminster system a parliamentry system?

Yes and I should have said that the correct terminology is a "presumption of innocence", the right to the presumption of innocence (as part of the right to a fair trial) is enshrined in Article 11 of the Universal Declaration of Human Rights. Recognised, of course, by our parliamentry system. The exception being various police traffic authorities in this country - but that is another story, not for here.

 

[inxtc]

This thread delivers, will read again.

To inxtc, if you want readers to consider your arguments to be balanced and fair, you might want to work on using a tone of writing that is balanced and fair. It's coming off a bit unconsciously agressive at the moment.

P.S. Do staff members get a base rate and then bonuses for higher sales, or do you just get paid a salary/casual rate?

Providing provable facts is balanced and fair.

 

[inxtc]

Gee, this thread has certainly pepped up in the last couple of days. There certainly seems to be two sides to this story and both are being vigourously debated. Customer Service and telephone sales...ah, two areas of immense interest.

A little "pepping up" doesn't go astray sometimes And we are fully aware of problems in the telephone sales area and we do our best to mitigate those problems. Unfortunately it is not a perfect world when it comes to buying or selling by whatever method.

 

[QF WP]

Indeed, there are always going to be two sides to any discussion. I'd hope that the majority of your clients are satisfied customer (certainly you have one or two on this Forum), however there are always going to be misunderstandings as well.

Both sides have the opportunity to enter the debate, however using language that is appropriate (therefore I do agree with you there). Given that the usage you object to hasn't been used in recent pages, it may have been a heat of the moment comment by the poster(s). The usage only refers to where the other side of the agreement is not delivered, which doesn't appear to be the case (unless proven otherwise).

 

[inxtc]

Indeed, there are always going to be two sides to any discussion. I'd hope that the majority of your clients are satisfied customer (certainly you have one or two on this Forum), however there are always going to be misunderstandings as well.

Both sides have the opportunity to enter the debate, however using language that is appropriate (therefore I do agree with you there). Given that the usage you object to hasn't been used in recent pages, it may have been a heat of the moment comment by the poster(s). The usage only refers to where the other side of the agreement is not delivered, which doesn't appear to be the case (unless proven otherwise).

Thank you Lindsay.

 

[broomhilda]

Of course I got a brochure! Just not until after money had been paid!

Naturally they are not going to waste there money sending out brochures to people who only want to look. Thats y they give you the web site you must be computer savy or you would not be on here......Some people are not happy unless they have a good old whinge...... And by the way there is a cool off period with phone sales old lady so do your homework prior to saying anything ......