ANZ removing points earn on ATO payments

Status
Not open for further replies.
Received a letter today informing me that the Business Rewards Visa is reducing to 0.5/$1 for ATO.
I recently cancelled this card but it might be better than nothing.
 
Put 33k through at 11pm last night, 26th - bit of a gamble but what the hell. "Not in- can't win"

Points didn't post so emailed them twice - was told to b^gger off as the payment was "processed" on 29th, after 27th cut-off date, despite me pointing out that the "transaction" date on the statement clearly said 26th. A bit annoyed but no surprise there. Gave up.

Imagine my surprise when I logged in today to find the disputed points in the account!! Under the heading of "re-allocated points" or some such exception.
Good one ANZ or should I say banking ombudsman??
Wonder why the turnaround?
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Back
Top