Had the dis/pleasure of checking out the Sydney Centurion lounge the other morning.
Firstly be mindful of the distance it is from some of the gates at the other end of the terminal. It's a good 10 minute walk from the TSA/security then it was even further to walk from the Centurion lounge to gate 37 which was where we had to get to for boarding. In the time it took us to walk from the lounge to the gate our flight status went from "gate open" to "final call" don't ask me how that's even possible but it's certainly not the lounges fault haha
The food was very basic breakfast offerings; scrambled eggs, bacon, sausages, hash browns and baked beans was the hot offerings. In addition there were basic things like toast, fruit, yoghurt, cereals etc.
The bar also could be described as very basic. All the alcohol available was the very cheapest stuff, basic cheap spirits. For example Jim Beam white label haha. But what was worse than that was the staff at the bar and their attitude. I was met with mild shock when I tried to order an alcoholic drink for my partner and myself.
Then the "bartender" proceeded to pour half a shot into each glass, I asked why it was only half a shot each and she said something like it's a standard 30ml and I replied that the shot glass is 30ml but she only poured 15ml into each of our glasses. Then she said it's ok, just enjoy these ones first and then you can always come back again for another. Ok whatever lol. Then she fills up both the glasses with coke up to the top even though at half way I clearly told her that's enough.
I asked her at that point if she can remake the drinks and she flat out refuses and says I should have told her in advance that I wanted less coke.
So at this stage I'm pretty shocked at the service so far. But that's not the worst of it. 15 minutes later I go back to the bar when I see a male bartender there hopeful to have a better experience. Everything goes fine, he makes our drinks with a full shot in each and only half way up to the top with coke.
Perfect, but not so fast. As he's handing them to me, the bartender from before returns and says something to him about the fact it was my 2nd time there getting a drink.
I thought that was a bit weird so before leaving I asked her what that was about, and she tells me that I'll have to wait another hour to order another drink after this one. I just laughed it off and told her that ive never been told anything like that at any other lounge before. She then goes on about it being the airport rules and that they will get fined if they serve me another drink within an hour. I didn't have the energy to remind her that our first drinks were only half a standard drink each. Suffice to say we left after that without bothering trying to order another drink!
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