Article: Are Ground Handlers Gaming Baggage Delivery KPIs?

[1022]

I observed this pattern on my two most recent QF flights. Arriving on QF102 from NAN at a relatively quiet time in SYD - 6:30pm, 15 or 20 bags arrived within minutes of the first pax getting to the belt. There was I’d say a random distribution of priority vs non priority tags. The remainder started to appears a good 20 minutes later. Same thing next day on my morning SYD-MEL, though with a higher proportion of priority bags in the first tranche…mine not included unfortunately.

 

[OZDUCK]

Singapore is not always fast. On our last arrival at Changi, on QF71 ex Perth, the luggage took close to 30 minutes to appear. But the airport sent someone out with bottles of water and a little bag of nibbles because of the wait.

 

[moa999]

all priority and connecters loaded in back hold (737 with Carpets) for speedy unloading .

And I believe for ULD aircraft a dedicated container (or multiple ones) are used in a similar way in most systems.

So I guess if a lot of connecting baggage it's possible the first container might contain only a few actual priority bags.

But it all depends on the baggage handlers at both ends following the correct procedures.