Article: Qantas’ Frustrating Application of Married Segment Logic

I assume due to the weird married segment logic.
Seems like standard inventory management (although that is what married segment logic is essentially) - QF wants X amount of seats to be available/reserved for MEL passengers since they have no direct flight they can take, so they marry the segments.
 
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Just tried to book YVR-SYD-CBR as a Classic Reward. I could get a seat on YVR-SYD but Qantas' systems simply would not let me add on a SYD-CBR connecting flight onto the same booking with less than 24 hours in Sydney. I also tried adding a SYD-BNE connection and the same thing happened.

If breaking up the trip in SYD for more than 24 hours I could book this on the same ticket, but of course then you pay more points.
 
Just tried to book YVR-SYD-CBR as a Classic Reward. I could get a seat on YVR-SYD but Qantas' systems simply would not let me add on a SYD-CBR connecting flight onto the same booking with less than 24 hours in Sydney. I also tried adding a SYD-BNE connection and the same thing happened.

If breaking up the trip in SYD for more than 24 hours I could book this on the same ticket, but of course then you pay more points.
Yeah, and if you call the call centre, they’ll tell you there are ‘Qantas doesn’t fly between SYD and CBR at any time on [arrival day]’!

Interestingly if you book the SYD-CBR first, the YVR-SYD sector will then disappear!
 
Yeah, and if you call the call centre, they’ll tell you there are ‘Qantas doesn’t fly between SYD and CBR at any time on [arrival day]’!

Interestingly if you book the SYD-CBR first, the YVR-SYD sector will then disappear!

The guy I spoke to (in South Africa) did see that there were flights available throughout the day, but claimed there was no availability. There was availability on an early SYD-CBR flight that would have not met the minimum connection time coming off an international flight, which he initially tried to sell me until I pointed out the (too) short connection time.
 
The guy I spoke to (in South Africa) did see that there were flights available throughout the day, but claimed there was no availability. There was availability on an early SYD-CBR flight that would have not met the minimum connection time coming off an international flight, which he initially tried to sell me until I pointed out the (too) short connection time.
Well… that’s an improvement over a couple years ago then, when I first encountered this problem.

Indeed the flights that don’t connect will show. I asked one of the agents to go ahead and book it, which she tried to do, but it came back with an error. The agent genuinely believed Qantas didn’t fly from SYD to MEL after 8am on any day of the week!

I wish we could get to the bottom of both this issue, and the issue around agents saying flight availability is ‘only for new bookings’.
 
I wish we could get to the bottom of both this issue, and the issue around agents saying flight availability is ‘only for new bookings’.
There probably is a way to get around the issue.

There certainly is one for those using the WP/CL/P1 Award Seat release benefit.

 

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