Article: Qantas Auckland Lounge Upgrade: The End of an Era

[justinbrett]

Something weird was going on with their office even though they never found a cause.

Personally don't have a problem keeping the call centre workers happy. The AKL call centre is only second to HBA. Obviously the lounge refurb schedule has nothing to do with this.

Mystery of the Qantas 'gas leak': Mass hysteria may have made workers sick

Investigators can find no cause for Auckland workers' illness. Was it social contagion?

www.nzherald.co.nz

 

[RooFlyer]

Personally don't have a problem keeping the call centre workers happy. The AKL call centre is only second to HBA.

So was this re-fit out of the call centre space? ( from the post above). Wonder if HBA get cozy lounge chairs?

 

[justinbrett]

So was this re-fit out of the call centre space? ( from the post above). Wonder if HBA get cozy lounge chairs?

View attachment 433164

Yes. NZ HQ is call centre and NZ business travel. I don't think any management of QF gets done from there. Jetconnect ops would be at the airport.

It's a small office, apparently only 40 people.

 

[serfty]

So it's gunna happen "this year" !

Additional investment is planned with construction to commence this year on new Auckland and Sydney International Business lounges while improvements are being made to the inflight dining experience for economy customers on Qantas international flights.

https://www.qantasnewsroom.com.au/media-releases/qantas-group-delivers-strong-result-enabling-investment-in-new-aircraft-and-cabin-upgrades/

 

[stm1sydney]

Construction to *commence* this year...

 

[AustraliaPoochie]

Havent read the ET (exective traveller) bit, but Reddit links to it that the lounge will close for reno.

Qantas to close Auckland lounge for massive makeover

What can travellers expect when the new-look lounge is revealed in early 2026?

www.executivetraveller.com

 

[RooFlyer]

Construction to *commence* this year...

Or rather, they have announced that it’s going to commence this year.

 

[justinbrett]

Havent read the ET (exective traveller) bit, but Reddit links to it that the lounge will close for reno.

Qantas to close Auckland lounge for massive makeover

What can travellers expect when the new-look lounge is revealed in early 2026?

www.executivetraveller.com

It's been confirmed by VH herself.

Plan is to renovate the EK lounge (in progress now), and when QF lounge closes, the EK lounge will take all QF J/F/elites.

Probably ends up better and cheaper than the previous plan of doing it bit by bit.

 

[DejaBrew]

To accomodate those passengers on Qantas flights, Emirates is expected to extend the opening hours of its Auckland lounge, which is handily located just downstairs from the Qantas lounges.

Seriously ET, 2 errors in the one sentence -:

1. "accomodate" vs "accommodate"
2. The Emirates lounge is located just downstairs from the Qantas lounges?
   
   

 

[jimmy hutspah]

hoping my TT hops this year coincide with use of the EK Lounge, though I must say part of me will miss the F Broom Cupboard, have spent many an hour drinking the wait away in that cozy little cupboard

 

[KarenR]

Not before time, how they can call the 'cupboard' a first class lounge is laughable. The EK lounge is great with a good variety of food.

 

[Kiwi_Flyer]

Or rather, they have announced that it’s going to commence this year.

That's harsh. I'm sure there will be a sign put up "new lounge coming soon" which surely counts as starting the work.

 

[Ansett]

And today's choices in the cupboard are Vanilla or vanilla and fudge brownie

 

[Rayesfeg]

Not too sure if this should be a separate post, I have an upcoming Auckland-Sydney flight next week and four lounge passes burning a hole in my pocket.

The Qantas website is not allowing me to link my lounge pass to the flight, so I called the contact centre today to do this manually. I was advised that the Qantas lounge in Auckland does not accept Qantas lounge pass bookings due to capacity restrictions and that access to the Auckland lounge is limited to Business Class and Qantas Club passengers only.

Quite disappointed in this position given the lounge is still open for business as usual at the time of my flight (i.e. renovations haven't started yet).

 

[jase05]

Quite disappointed in this position given the lounge is still open for business as usual at the time of my flight (i.e. renovations haven'

Not all lounges accept lounge passes. I’m not sure about AKL though

 

[thebmw]

Not too sure if this should be a separate post, I have an upcoming Auckland-Sydney flight next week and four lounge passes burning a hole in my pocket.

The Qantas website is not allowing me to link my lounge pass to the flight, so I called the contact centre today to do this manually. I was advised that the Qantas lounge in Auckland does not accept Qantas lounge pass bookings due to capacity restrictions and that access to the Auckland lounge is limited to Business Class and Qantas Club passengers only.

Quite disappointed in this position given the lounge is still open for business as usual at the time of my flight (i.e. renovations haven't started yet).

Depending on time of day, the existing lounge can be standing room only. That's the whole point of the increase in capacity as part of the renovations.

Lounges often do limit pass usage when they are expected to be busy (eg school holidays) - AKL is just busy all the time.