Another airport/shops story, if the mods will indulge.
Again, when I was part of investment bank team advising a potential purchaser of Australian airports in late '90s, we were discussing Darwin airport, which had (IIRC) a relatively new terminal building.
Client's rep went burko about the terminal, saying it was useless, would have to be substantially re-built, lots of capex, low current value to them etc.
I was puzzled, as I had recently lived in Darwin and thought the terminal was great - you checked in, up the escalator straight to the departure lounges or airline lounges etc. very clean, easy to navigate.
Some-one asked the 'dumb' question as to why Darwin was a bad terminal.
"No bloody shops! We own 5 airports in UK and Europe. No-where can you board a plane in those without passing by, or preferably through, about 50 shops. We'll have to re-design the entire passenger flow to put retail in and push the great unwashed through the retail."
Ah. Of course.