ATO (tax office) payments by credit card

[ausfox]

Anyone got this recently ? I had it today:


We have noticed some unusual transactions attempted on your EBP account and therefore your account has been temporarily disabled. We would like to rectify this matter quickly so you can continue to use your account. Therefore we are asking you to provide evidence that you are the authorised cardholder of the facilities you are using. To do so please provide a copy of your driver’s license and a copy of each card used showing your name and the last four digits of each card used for your Easy Bill Pay transactions. You can take a photo of these and send to Easy Bill Pay.
We appreciate your assistance.

Regards
Easy Bill Pay

Disregard this as it is phishing. Banks do not ask for these details

 

[bbqwer]

Disregard this as it is phishing. Banks do not ask for these details

Not really. I cant login my ebp account, it says :

• Account is locked.

 

[d00dz]

It's legit.

Zendesk is the helpdesk system used by them.

 

[Saltywings]

Disregard this as it is phishing. Banks do not ask for these details

It doesn't hurt to be careful, but there are plenty of Financial Institutions that for various legitimate reasons will ask for soft copies of identification and/or basic information such as last 4 digits of a CC.

It's when you have to click odd-looking links, and/or are asked to provide usernames or passwords that should trigger the red flag.

@bbqwer any uh, odd spending patterns? High or frequent txs? Your opinion, of course. My latest EBP payment cleared this morning without issues.

 

[Skyhawk]

No, but if I receive a message like that I'll be asking them to clarify what they mean by 'unusual transactions attempted on your EBP account'.

 

[jbman]

Got this email and haven't used them for over a month. Sounds like they want to do verifications now

 

[maccaisking]

Anyone got this recently ? I had it today:


We have noticed some unusual transactions attempted on your EBP account and therefore your account has been temporarily disabled. We would like to rectify this matter quickly so you can continue to use your account. Therefore we are asking you to provide evidence that you are the authorised cardholder of the facilities you are using. To do so please provide a copy of your driver’s license and a copy of each card used showing your name and the last four digits of each card used for your Easy Bill Pay transactions. You can take a photo of these and send to Easy Bill Pay.
We appreciate your assistance.

Regards
Easy Bill Pay

My account was locked this morning when I tried to login, I only received this when I enquired as to why. I have sent id and c/card info showing last 4 digits only as requested. Two cards I have been using are in my wife’s name so sent her id as well, will see how they respond.
I understand the reason I may have been flagged and am surprised I haven’t been asked to verify my id sooner

 

[Kangol]

Got this email and haven't used them for over a month. Sounds like they want to do verifications now

Same, thought it was odd...

 

[Cruiser Elite]

My account was also picked s month back but got it all sorted and back on track no probs now.

 

[coles525]

I recieved the msg after 4pm today. I also use one of my partners cards, so provided everything as requested, explaining that I also use(d) her card.

100% honest, including id details for both of us.

I hope it doesn't end so soon! I've been on a pointy roll

My account was locked this morning when I tried to login, I only received this when I enquired as to why. I have sent id and c/card info showing last 4 digits only as requested. Two cards I have been using are in my wife’s name so sent her id as well, will see how they respond.
I understand the reason I may have been flagged and am surprised I haven’t been asked to verify my id sooner

 

[bbqwer]

Thank you for your prompt response. Your account has now been re-opened.

Regards,
Easy Bill Pay

 

[coles525]

When did you receive the reply?

I'm still waiting.

Thank you for your prompt response. Your account has now been re-opened.

Regards,
Easy Bill Pay

 

[bbqwer]

When did you receive the reply?

I'm still waiting.

Sep 25, 4:02 PM AEST

 

[maccaisking]

Thank you for your prompt response. Your account has now been re-opened.

Regards,
Easy Bill Pay

Just received the same. Very painless process compared with some organisations

 

[coles525]

I did end up also with the same reply.

 

[cove]

Just received a slew of quarterlies. October is one of the biggest for us. Impecuniosity city!

 

[Kangol]

Saw the QBR email for B2Bpay and 2k bonus points for payment to every new biller of at least $3k.
Tried to look at the rates and can't find anything on their website.
Has anyone used them to pay ATO? If so, what is the fee?

 

[daft009]

Fee depends on card used. For Amex they are the same as RP

 

[cove]

Just waiting for funds to arrive into two credit cards to finish off October ATO and then next month it will be a land tax bill from hell.

 

[JohnK]

I've got another PAYG instalment due in a few weeks but unfortunately casino got first crack. Points will take a back seat this quarter. Collecting cans and bottles to pay debt.