Westin Busan
Booked: Superior Park View.
received: Executive Beach View.
I enquired about a suite upgrade (SPG platinum benefit) and was told the hotel is fully booked and there are none available. The lobby was indeed very busy with families coming for the Xmas holiday and TBH they can probably utilise the suites better then us.
We got a room on the executive lounge level, a good start but the rest was disappointing. The room was small, old and tired, not on par with the usual high Westin standard.
The room.
City view at night from the front of the hotel.
Hotel view (on the left) from Chosun beach.
Night view of Chosun beach from the room.
Daylight view of Chosun from the room.
The executive lounge was small, very crowded and we could barely find a place to sit. I got a voucher to eat breakfast at restaurant as a "compensation" for not getting a suite. I was happy with that, especially after a visit to the lounge which I thought will get very busy at breakfast time. Well, the restaurant was also busy and we had to wait in the queue for a few minutes.
The positive things about this hotel are it's location and the beach view.
The negatives are old and tired rooms, no King bed, small bathroom, crowded executive lounge, no shuttle to airport/train station.
Conclusion: I will not go back until the rooms are renovated or a very attractive rate is offered. I'm happy to pay $200 per night for a proper Westin but this hotel is not up to standard.