Avianca LifeMiles – Bookings and Discussion

[boomy]

Oops...a bit dyslexic with the email address. Both don't work now anyway ...Haha!

Just rang them, after a hold time of ~10 minutes, got through to an agent who after 2 minutes, emailed the etickets to me ...Was just wanting to avoid having to call them I guess....luckily I can ring the US number for free from Australia

This is the generic reply when sending an email:

Thanks for contacting us.

If your email is for a new case request, we kindly ask you to open a new case with us at our help center onhttps://helpcenter.lifemiles.com/hc/en-us and we will work on it from there. This mail box is no longer enable to receive cases.

So yes, best to call them using either the US toll free number or the AU toll free number 1-800-750849

 

[kpc]

..
or the AU toll free number 1-800-750849

Out of curiosity, I just rang this number....it is Turkish Airlines, not Avianca Lifemiles

 

[boomy]

Out of curiosity, I just rang this number....it is Turkish Airlines, not Avianca Lifemiles

Oh sorry mixed up the numbers I’m currently dealing with both TK and LM customer services, it’s not fun at all. Another reason why I’d rather stick to KF once I finish redeeming my LMs.