MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 28,983
re: Avianca "Lifemiles" - Questions and Discussion
True - there is nothing specific that I can find. The general thinking for success with the screenshot method is that any request should mirror the system capability before the glitch started. That's where the 8 hours came from.
As always YMMV - but the airline would be within their rights to deny a connection over 8 hours as this was never offered previously. If they deny it, there probably isn't much recourse.
But the reality is, have you read anywhere in LM's T&C that layover cannot be over 8 hours? I can't seem to find it. It is a unofficial rule that has been set up by many frequent flyers because any connection beyond 8 hours can't be booked online.
Even before the IT glitch, I found several times in the past that if your connecting flight departs the next morning, even if it's within 8 hours, it wouldn't show online (eg. If you arrive at 2am and connecting flight is 8am).
I haven't got any trips coming up that needs screenshots but it would be nice for someone to try out. TG recently tweaked their schedule and now SYD-CDG and FRA connecting time has gone over 8 hours so it would be a shame if we can't fly F all the way to Europe now even with screenshot.
True - there is nothing specific that I can find. The general thinking for success with the screenshot method is that any request should mirror the system capability before the glitch started. That's where the 8 hours came from.
As always YMMV - but the airline would be within their rights to deny a connection over 8 hours as this was never offered previously. If they deny it, there probably isn't much recourse.