Avianca "Lifemiles" - Questions and Discussion

[boomy]

Is it still possible to cancel Lifemiles redemptions up to 12 months after you booked?

I deliberately missed a flight in order to have a few extra days away and am only just now considering calling them to cancel the booking, changing flight was no good as availability was non existent at the short notice.

Yes, still possible. I called recently to cancel redemption fairly close to departure and organise refund but it was outside Bogotá working hours so I was advised to call back anytime within 12 months from the date of booking to either reschedule for $UD150 or get the miles back for $US200.

 

[FreddyFattler]

Cheers mate, I’m looking forward to the call, hopefully I get someone who gives a cough first time round haha.

 

[d.diddy_13]

Question:
I made a J award booking LAX to Mel on United for 4 Pax. in April.
United now don't fly to Mel on the day i booked so they changed my flight to LAX - SFO - MEL

I would rather stay an extra day and fly direct from LAX, is it worth ringing/emailing LM and requesting a change? Whats my odds?

 

[luxury-lizard]

Question:
I made a J award booking LAX to Mel on United for 4 Pax. in April.
United now don't fly to Mel on the day i booked so they changed my flight to LAX - SFO - MEL

I would rather stay an extra day and fly direct from LAX, is it worth ringing/emailing LM and requesting a change? Whats my odds?

Yes - I would ring them - sometimes in a situation like this they can be very helpful - but I guess there would need to be award space (for 4 !!!) on the non-stop flight the following day. Not sure if you checked that - I have also found (once) that the call centre found me seats on alternate flights (after a schedule change I wasn't happy about) on an airline (SQ in my case) which were definitely not available online.

 

[d.diddy_13]

Sorry i did check, no award seats showing up on the next day or any day close.

 

[Buzzard]

I too have had LM find seats when I couldn't find anything.

 

[coolkid101]

lifemiles website completely down
hopefully just an IT issue and not an "enhancement"

Avianca LifeMiles website completely down at the moment - The Points Guy

Another Star Alliance carrier is suffering major difficulties with its website.

thepointsguy.com

 

[MEL_Traveller]

Odd. I was on the site yesterday and was able to view availability.

Odd too is the claim that Jacob M could not ‘modify’ bookings on LM. This has never been a feature.

It’s handy to have a small reserve of lifemiles if the flight is right (around 20k will get you to Asia). But i wouldn’t be speculatively buying.

 

[tallboy]

Hello,
Could someone please assist me to work out the sweet spot range for a MEL-MAD oneway ticket ~ I believe that it will be 92,500 LMs + taxes, and I would like to use mostly miles, but happy to use some cash (I found an itinerary to request using the screenshot method, but can't calculate via the LM site these days as I can't find any available full itinerary for that price...).
Thanks
TB

 

[boomy]

Hello,
Could someone please assist me to work out the sweet spot range for a MEL-MAD oneway ticket ~ I believe that it will be 92,500 LMs + taxes, and I would like to use mostly miles, but happy to use some cash (I found an itinerary to request using the screenshot method, but can't calculate via the LM site these days as I can't find any available full itinerary for that price...).
Thanks
TB

You got the miles right. LM system often doesn’t show AU to EU itineraries so you’ll need to use screenshots.

Regarding the sweetspot, flights to Europe (or any long haul) are better value in F but availability is scarce, especially if you need more than one seat.

 

[MEL_Traveller]

Hello,
Could someone please assist me to work out the sweet spot range for a MEL-MAD oneway ticket ~ I believe that it will be 92,500 LMs + taxes, and I would like to use mostly miles, but happy to use some cash (I found an itinerary to request using the screenshot method, but can't calculate via the LM site these days as I can't find any available full itinerary for that price...).
Thanks
TB

You might need to play around and see if you can find another route - any route - where you can 'spend' 92K and try and work out the sweet spot. The sweetspot for minimum miles is around 42% miles and top up with cash. Working the other way it's probably going to be be better spending all miles if you have them. I know LM did a 50% booking for me once (50% miles and the rest cash) and it was really really expensive

 

[I love to travel]

Given all the LM issues you may also want to think about using all of your miles to get rid of them.

 

[Mattg]

So nothing useful then?

It would appear not.

 

[support]

Please continue discussion in the dedicated 2020 thread.

Avianca LifeMiles – Bookings and Discussion

This thread is for both general discussion on LifeMiles bookings and the posting of successful bookings, spanning the year 2020 and beyond. If deemed appropriate, some posts may be separated into their own threads from time to time if they warrant it.

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