And so continues the uniformly negative reviews of the QF787 in Y. What a disaster this could turn out to be for QF. After all, one of the reasons people are willing to pay a bit more for Y in QF than other carriers is the perceived 'premium' experience. No more.
Well, have just done QF9 in Y, first time on a 787, and I have to say it wasn't what I expected after all the negativity.
- Flight was very full so no empty seat next to me, but surprised it didn't really feel notably different to the A380 in width.
- seat pitch and tray design yield significantly more leg space. Storage tray for glasses/ phones is great and extra spots for water bottle etc.
- Foot net is basically the same as in the A380 and worked well as an alternate leg position periodically.
- had no issues with cushion comfort. I initially thought it was soft at the front and would lack leg support, but actually this ended up greatly enhancing the comfort and I had none of the dead leg/bum issues I've had on the A380.
- PE must have been using J loos and negligible queues for Y ones. Toilets were kept clean though there is already evidence of more systemic lack of bathroom cleaning that would be a turnaround type job.
- 787 is noisier than I expected given all the hype.
- crew was excellent. Status acknowledged, pre ordered meals delivered etc
- PER transit lounge is a dungeon, nicer watching the sunset from the main level. Food seemed hopeless and little touched by most.
- small plane so quick to load, unload, smaller inherent queues during processing and luggage out very quickly.
Just MHO.