BA Club Europe makes QF J class look like F class

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haggiscat

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Had the opportunity to travel on a BA 737-400 the other day in Club Europe. The plane had wind out seats in a 2-2 configuration, but a weird one. The left side had the middle seat wound right in like on a QF 400, but the right side just had the standard three seats with the arm rests wound out into the aisle a bit - lopsided. I was in 1 D and found the seat so uncomfortable that I asked to move to 2A (1A does not exist due to a coat cupboard). The Purser let me move. Unfortunately he let me move into someone else's seat and then asked me to move into row 3, even smaller. I asked for my original seat back, and he told me that it was his mistake but unfortunately he had already invited someone else to sit in my original booking so I couldn't have it. Unusual since I had paid cash for my ticket and was in possession of a numbered boarding pass. The Purser was some mid twenties Scottish jerk who later started telling me about his ideas for Scottish independence (with which I disagree) and his other socialist political views, unsolicited.

The food was rubbish, the glassware chipped, paper napkins, coughpy cutlery and crockery, horrible little trays, mean service, no IFE or even radio, and a plane that was older than any I have ever been on. I was not addressed by name or even politely, and the crew were like school children manning a Jet2 flight to Ibiza.

However, there were some good points. The pictures in the business class cabin are hilarious, like flying in a 1980s hotel lobby. The Champagne is Pommery and is in abundance. And a woman who came through the curtain to use the front toilet was immediately sent away.

The worst domestic J flight I have ever had was at least twice as good as this BA offering. I am not a snob, it's just that when I pay for something I expect to get value for money.
 
And people complain about the premium cabins on USA airlines.Typical for europe though.Try an AY E-jet.The seats are economy.For your extra dollars you get free food and drink and get off first.
But BA are priceless-the old class system is going strong.
 
BA don't have any IFE on any of their Euro fleet. Which I think is pretty hopeless. Club service out of LCY is pretty reasonable and out of LHR you would have gotten an A320 of some description which would have had similar seating. Gatwick fleet are usually known for being better on the service side than the long haul and euro fleet crew stationed at LHR.
 
I fly BA Business class long haul, eg Sydney to Heathrow, always in top deck, try for 62A , usually get it, but short haul, after flying business into Europe for a while and not impressed I fly economy on a separate booking
 
In Dec/Jan we took two CE flights LHR-MAD & CDG-LHR. both were.....underwhelming in everywhere way....although, they can manage & control PB.

The lounge in CDG was also a disappointment.
 
Flew BA on an A319? (or A320) from LHR-ORY last year and they sent a promotional email out asking me to upgrade to club for £44 a seat. I had not read anything into it at the time and thought why not just for the extra SCs. If it weren't for those SCs, I would have felt extremely ripped off, even for only £44. My friend found it quite fun though as it was the first time he has sat in the first row of an aircraft.

I have an upcoming ZRH-LCY segment on BA and thought I'd check my booking to see if I received a similar offer. I nearly fell off my chair when it asked me for 1500 or so CHF!!
 
It's still better than whY though and the extra SC's make up for the lack of finesse ;)
FWIW I haven't expected much of any of my CE flights and I have never been disappointed :D
 
My first and to this point, only J trip was a BA Club Europe from Berlin back to LHR in December.

My main disappointment (bemusement perhaps..?) was my fellow J passengers. It was an eye opener. I have never seen such a high wanker/seat ratio before.

Seriously though, I disembarked thinking "meh". Probably wouldn't bother with it again. Although the extra baggage (the main reason for me upgrading) and endless supply of scones was appreciated :)
 
I've had some terrific service in CE and some really bad. On the whole I have found the female Flight attendants more professional and friendly than their male counterparts. The bubbly is good too - particularly with breakfast :)
 
CE LHR-ATH-LHR in an A320 (or maybe it was a 737, I'd have to check) with (I think) the odd seating described in the OP. IIRC there was also a daily 767 service on the route which I would have preferred to take, and I imagine may have been quite different, but the timings did not suit. Apart from the funny seating, and complete lack of IFE, I can't recall any particular issues. Pretty sure I had a spare seat beside me both ways.

Same trip, CE LHR-HEL in similar chariot, and AY J on the return, again similar conveyance. The AY one had a 'normal' 3-3 config with the middle seat blocked, otherwise was like the BA planes/flights.

I do agree the QF domestic J experience is rather better (and really surprised by the total lack of IFE), but they were not exactly the flights from hell. Had reasonable dom J level service, food and wine on all of them.

But I don't see why they cannot, and possibly have not ever, provide a 'J' config of 2-2. Perhaps they want interchangability with their UK domestic fleet, where it is all Y?
 
But I don't see why they cannot, and possibly have not ever, provide a 'J' config of 2-2. Perhaps they want interchangability with their UK domestic fleet, where it is all Y?

They reduce the number of J rows when the demand for Y is high, as opposed to giving out op-ups... the curtain between the two classes can be moved forward or backwards as appropriate (but it could also be to accommodate all-Y services). :)

Personally, I don't mind CE - better catering inc. French champagne, T5 lounge access and fast track at LHR, increased baggage allowance, and of course, usually 4x the number of status credits earned compared to Y.

I only ever fly CE when it's a discount upgrade from Y - it's not worth the full J fare though (and nothing compared with J on QF)! :)
 
I have flown the 4 1/2 hour flight to LCA many times now - for some reason I don't feel as bad about it as I should... It really is rubbish even compared to SYD-Mel on QF J. The seats are small, IFE laughable (the screen on my iPod touch is bigger than front row J) and the champagne virtually undrinkable.
 
My old pics of J on the AY E170-
august%2520trip%2520026.JPG


J seats.
august%2520trip%2520027.JPG


Exactly the same as Y seats.
 
You need to look at the pricing structure though. When I lived in Europe, we were only allowed economy class for short haul. My employer would always buy the cheapest flexible ticket. Business class was 20 quid more each way, so I always just upgraded my tickets using my own cash. If only QF charged $30 more than the cheapest flexible ticket for J - I think we'd be pretty happy with club europe seating if they did !
 
Flying SYD mel isn't full flex only abou $100 cheaper each way than j?
 
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The lounge access is nice in T5 though when flying BA club europe J. However last time we decided that we wouldn't bother on LHR to BCN and paid for the exit row seat in Y instead. We felt it was same same but different.
 
The BA product is pretty standard when you look at most European carriers. Whether it's BA, IB or AB the "Business" cabin is pretty much the same as the Y seats, just with the middle seat unoccupied. Frankly, the fact that you got a 767 is much much better!

As noted, on the A319 the seats are exactly the same... think MS Express!
 
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