I agree. They say they'll call back and they do - the same person you spoke to last time! Even though it would be better to have no issues I am substantially less frustrated than I was with dealing with Virgin Flyer card's call centre, for example.
It is a very good product and so long as they sort out the bonus points, and keep the fee ~$100 p.a. I think this will be my long term non-Amex card rather than just an upfront point accumulator.
Already had a BW account, but wanted cc accumulating points. 1pt /$ not too terrible, and most attractive is the no foreign transaction fees. Wonder what the exchange rate is?
The mastercard rate.
Which card did you get? The classic level has an annual limit of 50,000 points (the gold is 66,667, and platinum is 200,000).I just got this card and put $199,000 of GST payments to the ATO on it in the first month but my statement shows that I have only accrued 50,000 points. I am pretty upset about that. Korda.
Does anyone know if the new earn rates apply to existing customers?
I can see on the Bankwest website that the new QFF earn rate has been reduced to 0.75 per dollar.
Does anyone know if the new earn rates apply to existing customers?
I can see on the Bankwest website that the new QFF earn rate has been reduced to 0.75 per dollar.