Best and worst experiences in Y class

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Best: Lots, but AA ORD-FCO with SWMBO in Business stand out; great service.

Worst: Sitting in row three on a QF733 converta seat B MEL-PER; Boss was in C aisle - COS in A window seat.

The old config had rows 1 & 2 with F seat and the next five rows were converta for Business/Economy; this flight was Y & F that night. Status gave us front row economy, but the B seat was rarely used and I was in a somewhat elevated position on a hard cushion for the flight leaning to the right across my Boss due to the front rower type bulk of the COS.
 
Didn't realise it at the time (it was my first OS trip so had no idea what to expect) but UA SYD-IAH had some good and bad experiences.

The good...travel agent booked me in the window seat of the first row of 2-seaters at the back of the plane - loved the extra space. The bad.... no IFE on UA - how is it still possible that an airline flies a 13hr flight with no IFE??; the travel agent booked me SYD-LAX-ORD-IAH, so I got to fly five hours out of my way (needless to say I learned my lesson and book my own tickets now lol).

Always had pretty good experiences with V Australia.

Can't remember what airline it was (want to say V but can't be sure) wanted to give me an exit row seat at check-in - but me being a newbie I didn't realise that these are prized seats and declined - I figured at 5'2" I didn't need the extra legroom and wanted the seat to go to someone tall that would appreciate it more!


Not-so-great flights - AA/American Eagle - two flights.
First time - incoming plane was delayed due to storms - no big deal. But they didn't keep us informed. When the plane finally landed we were told we couldn't board it as there were mechanical problems, and they were getting us another plane. Three hours after we were due to depart they told us they were cancelling the flight, and they couldn't get me on a flight that would get me to LAX in time for my SYD flight (worst experience in getting on a flight, but turned out well as it meant I got to spend another 2days with my then-fiance!).
Second time - last August with American Eagle connection from Qantas (which in itself wasn't the most pleasant experience - A380 SYD-LAX small child yelling and screaming in front, parents reclining theirs and the child's seats on to us, the person behind constantly banging on my seat while using the IFE). Again weather related - bad weather over IAH, cirlcling for at least half an hour before diverting to Hobby in order to refuel - FAs telling people they could get off there rather than waiting for clearance to go back to IAH - but weren't telling ppl that their luggage was going to IAH.
I don't take issue with weather delays, or even mechanical problems, as these things are out of the control of the airline - but you need to keep people informed!!

All-in-all - I've always made it safely, so guess I that's the main thing!
 
A380 SYD-LAX small child yelling and screaming in front, parents reclining theirs and the child's seats on to us, the person behind constantly banging on my seat while using the IFE

Just reading this makes me shiver- that is the stuff of my worst nightmares! :shock:
 
Worst: QF HKG - SYD. Lady sat down next to me and immediately started taking codral cold tablets and blowing her nose. I thought this was not a good sign heading into a 9 hour night flight and she also looked like 'death warmed up'
She then continued to either sniff very loudly every few minutes or blow her nose and cough and splutter for the entire trip, she did not sleep a wink nor did I or the rest of the surrounding passengers.
The flight attendants were on hand to offer ear plugs to all the disgrunteld passengers who requested them... (and there were quite a few).
 
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Best and worst in one perhaps....Air Botswana 1999. JHB to FRW (Francistown, Botswana). I had a flight booked with 2 friends on one of the Air Botswana fleet. The fleet was mostly destroyed (with the exception of one plane) some days prior to my flight when an Air Botswana pilot hijacked one of their planes and crashed it into the remaining fleet at Francistown airport. (He had been stood down some time earlier). We ended up on a small leased local South African plane instead. The breakfast (melted cheese and egg in between crispbread with some tasty onion relish) was the best I have ever had on a small plane. Meanwhile, I still have the "We are Sorry" notice from Air Botswana that was in the seat-pocket in front of me....
 
Just flew back from Manila with air Philippines, bunch of screaming kids on board, their Philippine mothers weren't terribly interested in shutting them up, and the Aussie father had no interest at all. And even before we left the girl behind me stated she felt I'll and had a doctor brought aboard, she had a cold and felt feint. And plane was as old as! No Ife or personal air vents, though the meal was edible, I was starving! And I got a few hours sleep
 
Best - half empty QF flight SYD-HNL - plenty of room, relaxed cabin staff, reasonable food and wine. WORST EVER, BA LHR-YVR September last year. Flight 7 hours late departing (BA lounge closed at least an hour before that and turfed us out into the deserted terminal), overheated cabin with no personal airflow, passenger beside used the safety card as a fan; bitten by bugs (possibly of the 'bed' variety), cranky crew, appalling 'refreshments', oh and this was their 'premium!!' economy. Landed in Vancouver at 3:15am. Will never fly BA again.
 
Worst were roughly every second or third long haul with Qantas and BA in the ealy days of VOD IFE, when I think they both owned the one manufacturer's VOD system that was well known not to work properly. So every time there was a fair chance of a 12 hour flight with no entertainment. BA topped that once with no entertainment AND an inability to turn the cabin lights off all night.

Flight delays causing missed connections and long layovers were a regular occurrence in all my early flying, so now I stop off for at least a day in LA / BKK / SIN / wherever before flying on to my next destination.

Most other annoyances after you've tired of IFE are manageable .... by cheap noise cancelling headphones, the 'restful' audio track, a neck pillow, and an eye mask that is thick enough to really block out light.

Best I can hope for is the many exit row seats I've had over the years (I'm tall).
 
I love flying so much that I'll put up with most things but these are high and low lights:

worst:
Turkish Airlines, back row with no recline on a 3x3 - DH and me in window seats and morbidly obese woman in the aisle seat. They let her board first then expected us to CLIMB over her to get to our seats - aside from being dangerous (what happens in an emergency and we cannot get out) this was really disrespectful to the woman involved.
QF SIN-MEL with the most grumpy, rude, washed up old FAs who really should have retired years ago. This was the last time I ever flew QF long haul
VN Siem Reap to Luang Prabang when DS vomited everywhere and when we asked for help FA gave us 1 napkin! yeah - thanks

Best
Air NZ Syd-AKL empty plane with a row per person and we got to go in the coughpit and meet the pilots - admittedly this was pre 9/11 so can't see this happening ever again. First time I had been on a "double decker" so had great fun running up and downstairs (upstairs was empty) and FAs had no problem at all.
Very first non-charter flight LHR-Delhi with Thai in 96 - could not believe staff walking up and down the aisle refilling peoples real glass wine glasses with real wine in full size bottles (yep - it doesn't take much to make me happy)
Various SQ flights to and from UK with the kids where even 12 hours in FAs were still smiling, addressed the kids by name and went out of their way to help them
 
Yes, these young'uns don't know what terrible flying is like. In the 70s, I flew Aeroflot Tokyo-Paris. Non-soviets were segregated in a separate Y mini-cabin (good) but as we took off it filled with smoke. When a timid Japanese pointed out to the lady wrestlers employed as hosties that the plane was on fire, she said: Zat's ze airconditioning. It certainly was : Siberian temperatures over Siberia. I did enjoy my only taste of real caspian caviar, but served so atrociously that it wasn't much cop.

Earlier I'd flown the then East African Airlines from Mauritius to Dar-es-Salaam - not a bad flight except that the many Indian passengers wanted to make their cups of tea by lighting a kerosene stove in the aisle.

Ahh, the golden days of flying - prepares you for anything grumpy Qantas staff can throw at you.
 
In the 70s, I flew Aeroflot Tokyo-Paris. .

from what I have heard anyone who has flown Aeroflot would have a clear winner in the worst stakes... Rob you are my hero. I forgot to mention pretty much every charter flight from the UK to a European holiday destination in the 80s - its amazing how a 12 hour wait in a hanger of an airport with no food or drink was considered the norm (not sure if things are any better these days now I'm in Aus)
 
Domestic
The worst was from Cairns to Mackay on a plane called a Shorts or something, flown by QF some years ago. This prop aeroplane didn't so much fly through the air as sashayed, which is probably why it has such an oversized tail to try to keep it going in the one direction.

After about 20 minutes of this waltz I had turned green and started praying for the flight to end.... even if it meant crashing.... just to get back onto solid earth I felt so sick! Then the captain came on and said that as a special treat he would fly us around Hamilton Island seeing as how it was such a beautiful day, so we could all get a good view.

The bloke sitting next to me had already started looking around for a spare seat to escape to in case I threw up, and when I started mumbling something about the pilot can have sex with Hamilton Island and just get us down, which really freaked him out.

After landing and regaining my composure I asked the FA if she and her colleagues had drawn the short straws to be working on these planes and she explained that there was only a small pool of girls who could actually work on these planes .... she knew exactly why I asked. I hired a car and drove the next leg to Brissie.

The best Aussie flight was with AeroPelican from Sydney to Newcastle on a smallish plane whose innards resembled a RAAF Caribou, with not much lining and exposed pipes and cables, but the view of the coastline from such a low altitude was breathtaking.... I could have sat there for hours taking it in.

International The worst and best were on the same flight!
The worst was with BA on a BNE SYD BKK LHR which, due to air traffic controller strikes in Brissie caused us to sit for several hours at the end of the runway before taking off, which used up too much fuel, then refueller strikes in Sydney meant that the aircrew overran their hours waiting to be refuelled, before we had even left OZ so everyone was taken off and poured onto a QF flight which was of course chockas.

I was shoehorned between two huge ladies and was dreading the prospect of that for 24 hours, so when the FA's asked if anyone was willing to give up their seat for someone with a pressing engagement in London I happily put up my hand, and was put up in Kings Cross for the night after nearly 14 hours since I had boarded in BNE.

Then came the best flight.
The next day I was collected from the hotel and boarded my original BA plane with just 3 or 4 others that hadn't been put onto other flights the night before. As we walked onto the 747 the chief steward waved his arms in a big arc and we were asked where we wanted to sit... I asked if I could be in business class upstairs, the others nominated the entire centre rows downstairs for sleeping.

Talk about a great flight! All alone upstairs with as much food and grog as I wanted, and all during the flight the FAs handed me sets of J gifts and plastic bags of those little bottles of scotch that they used to serve up... I ended up with my cabin bag full of them.

My checked bag didn't find me however, and landing in November at LHR with only the clothes I had put on in BNE, I was given a voucher to buy a complete set of clothes which was the icing on the cake.
 
Worst flights were BNE- HKG - BNE with Qantas. Going the only movie available was Pirates of the Caribbean after watching it 3 times was a bit much. On return flight we had Jeana Hard Face B......ch as flight attendant and when asked for another bottle of water it was like asking for $1m loan and I didn't get it as there was only 1 bottle of water per passenger.

Best flight was 6months after the Qantas flight with Singapore Airlines BNE-Sin_HKG & return. Service was excellent food same.
 
It's a while ago now, but Guilin to Xi-an sticks in my memory. It was 9pm, pouring with rain, and we were herded across the soaking tarmac to what seemed to be a converted World War 2 bomber (four-engine piston job) operated by CAAC (known then as "China Airways Always Crashing".
The seats were tattered cushions that did not cover the metal frames. They were so close together that my knees spent the mercifully short flight -- less than 2hr -- poking into bits of metal protruding from the seat in front of me -- and I'm average height. As we taxiied local passengers still moved around the cabin carrying food in string bags and, I kid you not, live chickens in cages. They did sit down for takeoff.
We got off the ground -- no idea how, since it was pelting down and dark and the engines were groaning. IFE? What's that? Food service? What's that? We each got a small plastic pencil-case affair with plastic gew-gaws in it.
But you know what? It was fun!
 
I do that QF flight all the time for work. Your description is perfect and it's rarely any different. I loathe it.
 
After reading some of the posts I admit that some of my best and worst flights were the same one. I am breaking the topic rules here as mine was a flight in QF J class, but some of the detail qualifies for Y.

Was an LAX-BNE flight, a few months ago. I had just done a few international flights (after travelling overland for a day), ending up in MIA with a connection to LAX. Got to LAX with about a three hour stopover. By this stage I was exhausted. Most people say alcohol is bad for jetlag, etc, but I ignore those notions. Headed to the Flounge in T4 and merrily demolished a whole bottle of JD Silver Selection. It helps remove my disdain for less-than-perfect internet, a sin unforgiveable to me in this age. Anyway, after the bottle, a shower, and a nice snack, I was a tad happier. But the alcohol and previous travel had made me a bit thirsty. I might add that I am not a difficult passenger, always quiet and easy and flight staff love me. After boarding and getting airborne I felt just a bit parched. So when the hostie came past (remember this is Qantas business class) I said I was thirsty and needed water. She produced a thimble of fluid and I said I would like a bit more. She said that later in the flight they would give out some individual water bottles. You know the kind, those 600ml (?) ones. I said I was very thirsty and would like some more water now. She argued. I could not believe it. I am asking for water and this was too hard!! She eventually brought me another tiny glass of water. Again I said I needed more. I habitually drink a litre or so of water before sleeping on a long flight, so I asked for this. But she kept arguing! She said that until they brought out the little personal bottles that all she had was the little glasses. I said fine, but could she please cover my entire seat tray with those little glasses. Up until that point she had been a complete b...ch. I recognize that people can have had hard day, so I give them lots of room. But she was truly pushing it. But then something amazing happened. She suddenly snapped out of whereever she was and relaxed. Next thing she had found a huge bottle of water, I was quenched, and we spent the best part of an hour chatting about all sorts of things. I dont chat up hosties, not my thing, but we shared some very nice time. For the rest of the flight she looked after me like I was God. Very pleasant flight. Lesson from this is it is not the airline, the aircraft, the facilities, that make a flight good or bad. It is most often the aircrew, and their attitude.
 
Worst in recent memory - BA B777 from SYD-SIN. Secured an exit row window seat ony to have the middle seat occupied by an massively overweight mobility limited passenger. Discretely pointed out to the crew that both UK and Australian regulations prohibit passengers with mobility problems being seated in exit rows. Suggested that they might like to upgrade the gentleman before take off. The suggestion was ignored and the flight attendants studiously avoided eye contact at take off. After further pressure the purser upgraded the passenger in flight..... problem solved? Not exactly..... the flight attendant came back not once but three times to deliver a lecture over my attitude towards other passengers, accused me of 'victimising him' by speaking to the purser.....

Next leg SIN-PVG on SQ B777... could not have been more different. Pleasant crew, clean aircraft, polished service, plenty of food.......
 
It's a while ago now, but Guilin to Xi-an sticks in my memory. It was 9pm, pouring with rain, and we were herded across the soaking tarmac to what seemed to be a converted World War 2 bomber (four-engine piston job) operated by CAAC (known then as "China Airways Always Crashing".
The seats were tattered cushions that did not cover the metal frames. They were so close together that my knees spent the mercifully short flight -- less than 2hr -- poking into bits of metal protruding from the seat in front of me -- and I'm average height. As we taxiied local passengers still moved around the cabin carrying food in string bags and, I kid you not, live chickens in cages. They did sit down for takeoff.
We got off the ground -- no idea how, since it was pelting down and dark and the engines were groaning. IFE? What's that? Food service? What's that? We each got a small plastic pencil-case affair with plastic gew-gaws in it.
But you know what? It was fun!

That's an absolute cracker! Any pictures?? :D
 
Best was a SYD - BKK on TG 747 in the 90's. Was seated adjacent to the central galley. After the dinner service I took my customary cognac which was then topped up more times than I can remember over the next three hours. I have no memory of leaving the plane or getting to my hotel but somehow managed both with my luggage, wallet and modesty intact.
 
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