Hello, first time poster.
Recently I was surprised at 984 SC to see my status upgraded to Platinum on the website about July 28, wish I'd taken a screen shot, followed by a welcome email on aug 2. Account says review on Aug 1.
Immediately before Aug 1 my partner flew and pooled 30 SCs to me, plus I got 3 SCs from shopping.
These 33 points have not been credited to my Platinum status.
Any chance I can persuade VFF to give them to me, or , in a year or so, to recognise them if I"m close to Platinum again?
Thanks
Vivsta
Recently I was surprised at 984 SC to see my status upgraded to Platinum on the website about July 28, wish I'd taken a screen shot, followed by a welcome email on aug 2. Account says review on Aug 1.
Immediately before Aug 1 my partner flew and pooled 30 SCs to me, plus I got 3 SCs from shopping.
These 33 points have not been credited to my Platinum status.
Any chance I can persuade VFF to give them to me, or , in a year or so, to recognise them if I"m close to Platinum again?
Thanks
Vivsta