Dear THS, |
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While travel restrictions have meant less flying for our loyal members, your ongoing support has never meant more. That’s why we’d like to help you maintain the travel benefits you’ve earned. Throughout the year we’ve offered members a range of support mechanisms to retain their tier including status extensions, Status Credit boosts and the ability to earn them on the ground. Now, as travel resumes we want to make sure you continue to enjoy these benefits. To give you a headstart on reaching your status goal beyond 2022 we will rollover up to 500 eligible Status Credits into your next membership year. All you need to do is book a Qantas operated flight (with a QF flight number) before your membership year ends, for travel before the end of 2021.* |
Correct. All SC earned from flying on QF, JQ or partners can be rolled over.
No. Must be booked on or after 23 November 2020, and JQ domestic in Australia does not count for status extension or rollover. JQ domestic in New Zealand does count (makes sense since no way to earn QF status credits in NZ).
What flights are eligible to qualify me for the Status Credit rollover?
To be eligible for the Status Credit rollover, you need to book, pay and have the ticket issued on at least one of the following:
The booking creation date must be on or after 23 November 2020 and before the member’s current status end date of between 31 March and 31 December 2021. The flight must be booked to travel before 31 December 2021.
- Any Qantas operated flight with a QF flight number, or
- Any Qantas Points earning Jetstar international booking with a JQ flight number including Jetstar flights within New Zealand (JQ), Jetstar Japan (GK) and Jetstar Asia (3K) flights. Jetstar domestic flights within Australia are ineligible.
Which Status Credits count towards the rollover?
Status credits earned through flying or with our partners on the ground will count towards the rollover. Status Credits provided by Qantas as a bonus, support or gift will not count towards the rollover.
You are confusing the eligibility requirement...
with which status credits will be rolled over...
We were discussing the later. A JQ domestic flight will not trigger the rollover, but if the rollover is triggered by flying on QF (for example), the JQ domestic SCs will roll over. Hopefully that makes sense.
Qantas gives a table at the following link
Status Support | Qantas Frequent Flyer
Qantas is offering eligible Frequent Flyer members additional support including a 12-month status extension and the ability to rollover Status Credits to help with maintaining their tier. Details here.www.qantas.com
Unfortunately as I'm based overseas I won't be able to benefit, but I'm really pleased for all the QFF status holders in Aus and NZ who are eligible as this is a relatively easy way to extend status.
Just read from Executive Traveller that overseas residents are going to get an extra 12 months free without having to fly, so you guys have it easier than us!
I am very grateful to be getting the free extension, but do think it is a little unfair on those based in Aus and NZ. Perhaps to be fair they should have offered an extension for a fee to those outside roughly equivalent to the cost of booking a cheap flight e.g. $50 plus 8000 Qantas Points or $150.
You seem to be under the misapprehension that I am in some way complaining about getting a free status extension. Far from it, I have said I am very grateful for getting the free extension, and as I am based in the UK there is no requirement for me to take any flights. I was making the point that I would have been willing to pay a small a fee in cash or points as obviously I could not have met a requirement to fly even a single QF flight, however, I'm happy I don't have to.Perhaps the even up for you is that if they do not book a flight there will be no rollover SC's for their next membership year?
I understand you want it to be fair in the respect of if AU/NZ have to book at least one flight then the others should "pay up" too but really.. this just recognises the reality that someone in the UK or US or wherever is almost certain to not be able to fly on a QF service from wherever they are. That's just the reality of how it will be almost certainly till the 2nd half of 2021.
Given all we have to do is book one single flight to earn this I have zero issue at all.
You are confusing the eligibility requirement...
with which status credits will be rolled over...
We were discussing the later. A JQ domestic flight will not trigger the rollover, but if the rollover is triggered by flying on QF (for example), the JQ domestic SCs will roll over. Hopefully that makes sense.
I agree with the interpretation that SCs from all flights during the entire membership year will be eligible towards the rollover (subject to the maximum limits), provided you have booked one QF flight on or after 23 November.Thanks, I can see there is more than one way of interpreting it. Seems odd to rollover SC earned different airlines (and for different dates?) than the eligibility criteria. I hope your interpretation is correct since my current membership year includes a lot of SCs from flown, and booked but unflown, JQ domestic flights which will be a handy head start for 2022 (if rolled over).
Seems odd to rollover SC earned different airlines (and for different dates?) than the eligibility criteria.
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Couple of questions
* I have a Dec 31 anniversary and re-qualified last year, so under the previous extension arrangements, I am already extended through all of 2022 (but must re-qualify next year); this is still in place, yes ?
* Do I need to book a new flight after this announcement for the SC rollover to take effect, or is that only for the status extension ? I have 180 SC from Jan/Feb this year , and will get 20 more next month for a domestic trip, so I'd like to "save" these if I can.
(Annoyingly, I do have a return flight coming up that I booked on 22 Nov, just before this announcement. )
* I have a Dec 31 anniversary and re-qualified last year, so under the previous extension arrangements, I am already extended through all of 2022 (but must re-qualify next year); this is still in place, yes ?
* Do I need to book a new flight after this announcement for the SC rollover to take effect, or is that only for the status extension ? I have 180 SC from Jan/Feb this year , and will get 20 more next month for a domestic trip, so I'd like to "save" these if I can.
(Annoyingly, I do have a return flight coming up that I booked on 22 Nov, just before this announcement. )
Under the previous status support you couldn't have been extended through to Dec 2022, but you've now been extended to Dec 2022 under yesterday's announcement.
Due to your Dec anniversary, you won't be able to rollover the 180 SC earned this year BUT you are in an even better situation (Dec anniversaries have benefited most out of yesterday's announcement)
On 1 January your status credits will reset. It's expected that you'll then receive the previously announced Status Boost payment from Qantas (600 SC for WP, 300 SC for Gold) to start your 2021 year - even though you won't need them to retain status. If you meet the one QF flight requirement in 2021, SC earned from flying or ground partners up to the cap (but not including the Status Boost) can then be rolled over into 2022.
Confused? Yes. You're not alone.
if I only have to book or fly in 2021, that's exceedingly generous ...
and this is exactly why Dec anniversaries benefited most from yesterday's announcement!
Thanks for posting that, I should have checked that FAQ more carefully before posting. What I wasn't entirely sure about is that my extension from 31 Dec 2020 to 31 Dec 2021 was already set in stone - meaning that for purposes of this new announcement, my status expiry date is already considered to be 31 Dec 2021, despite the fact that we haven't even started 2021 yet. The fact that the above table doesn't show 31 Dec 2020 at all, and also that my QFF "card" in the app shows 2021, confirms this.
At this stage, the only use of the 600 SC boost would be if I were to earn P1 in 2021, yes? It would give me a 600-SC head start on that?