-The Basics: This is our fully flexible Velocity Redemption Business fare. In addition to your wider seat and extra legroom in our exclusive Business Class cabin, there is no fee to change or cancel the fare. On the ground, you will receive an included checked baggage allowance of up to 69kg and have access to Priority Check-in and access to the Virgin Australia Lounge, in major domestic airports including Sydney, Melbourne, Brisbane, Adelaide, In the air, you can enjoy a full premium dining experience from our exclusive business class menu and in-flight entertainment Canberra and Perth domestic airports. In the air, you can enjoy a full premium dining experience from our exclusive Business Class menu and in-flight entertainment. Food and beverage is for personal, in-flight consumption only. Velocity's partner airlines practice responsible service of alcohol and you may be refused service on this basis. live2air is available on the majority of Virgin Australia's aircraft. live2air is not available on Virgin Australia's Embraer E170 and E190 aircraft. The pay-per-view movie component of live2air will only be available on selected routes over 2.5 hours duration. All FOXTEL/AUSTAR live2air programming schedules are subject to change. Neither Velocity Rewards, Virgin Australia, Pacific Blue nor FOXTEL/AUSTAR are responsible for any interruptions to the service including, without limitation, those interruptions due to acts of nature, power failure, satellite signal failure or any other cause. On flights outside of Australian airspace, limited or possibly no signal will be received. Seating will differ depending on aircraft type and Business Class seating may vary and is not available to unaccompanied minors under the age of 15 years old. This fare is only applicable origin to destination and en-route stopovers are not permitted. Flights on Airbus A330 aircraft are subject to regulatory approval.
-Baggage: This fare includes up to 7kg carry-on baggage and a checked baggage allowance of 69kgs, additional charges may apply for baggage in excess of this amount. Further conditions apply in relation to Baggage and carrying Dangerous Goods, for more information please see the website relevant to your travel
www.virginaustralia.com ;
www.flypacificblue.com ;
www.polynesianblue.com .
-Flight Changes: You can change the date and time of your flight and the name of the Guest and you do not have to pay a change fee. For date and time changes, you may only make a change to another Premium Economy Velocity Redemption Fare of the same or greater value. To make changes to your booking, contact the Guest Contact Centre (GCC) at any time up to 24 hours after your flight's scheduled departure time. Changes to the name of the Guest can be made at up to 24 hours after the flights scheduled departure time by calling the GCC. The fare difference (if any) will be payable at the time of making the change and can be paid with either credit card or by using a credit. Passengers' names can be changed by contacting the GCC at any time up to 24 hours before the departure date. All other changes are not permitted and will be considered as a cancellation.
-Cancellations: You can cancel your flight at no additional cost, so long as the cancellation is made via the GCC. Cancellations can be made up to 24 hours after your flight's scheduled departure time, so long as you had not checked in. If you check in and do not show up, you will forfeit the fare paid and the Velocity Points used (if any), and you will not be eligible for a refund.
-Refunds: If you cancel your flight in accordance with these fare rules, you may receive a refund. Refunds can be requested by contacting the GCC or by emailing your booking reference number, the name of the Guest and flight dates to
[email protected] If you are eligible for this option, you can elect to receive the refund in the same form as the original form of payment, except where you have paid by cash or EFTPOS, the refund will be directly deposited into your nominated Australian or New Zealand bank account. If you have booked using credit from another Virgin Australia fare type, you will not be eligible for a refund. If you have paid in Velocity Points your Points will receive a refund in Points. Refunds will reach your account within 7 ¿ 10 business days.
-Currency: The currency in which you made your original booking will apply to fare differences payable, refunds, fees for animals in hold and / or excess baggage. Please refer to the the relevant airline website for more information.
Unless otherwise specified, Points and Status Credits are not earned for travel on Velocity Redemption Fares, this is subject to change at the discretion of VRPL.