Brisbane Lounge

[Justchecking]

That's the basic problem with all F&B jobs in Australia they pay so little only backpackers and transient workers are willing to do them. Yet you say the main problem is retaining staff due to a lack of benefits and career progression.

DJ do offer staff travel and I know several people who happen to think it's a great benefit.
Career progression? Well even you admit that being a DJ employee would offer more scope for that.

As far as pay and shifts go, contract companies cannot offer great terms there unless they are able to also secure lucrative contracts. I suspect that running dirty dishes in a lounge isn't a highly lucrative contract. I also suspect if coughpy shifts clearing dishes came with annual leave, staff travel and career progression there would be a lot more people willing to do the job for longer than a few weeks, expensive police checks notwithstanding.

I once worked as a F&B casual and big problem with the job is the 'casual' part. No guarantee of regular pay, can have your shifts cut at any time, terrible working hours and having a day off means a day without pay. Uni students are the only ones who actually want a job like that. There is no upside at all to being a casual worker, except the ability to just never turn up for work the next day if you hate it. And causal work usually means you work more hours for a lot less pay. Especially in that industry. You get a token $1 ph, in return for no entitlements.

 

[ajw373]

That's the basic problem with all F&B jobs in Australia they pay so little only backpackers and transient workers are willing to do them. Yet you say the main problem is retaining staff due to a lack of benefits and career progression.

DJ do offer staff travel and I know several people who happen to think it's a great benefit.
Career progression? Well even you admit that being a DJ employee would offer more scope for that.

Don't disagree with the above, but do disagree with your orginal statement that being contract workers they "have no emotional buy-in to the company. They don't care whether Virgins customers are happy or not". This is clearly wrong, to many they were working for Virgin even if they were being paid by a contract company. As I said if there is an issue with attitude etc with the staff it will be because of the type of job and the hours and money as opposed to who their actual employer is.

In relation to career progession etc, one shining light about the new company is they are rather large and diverse so there is a career path, if only they can get people to stay long enough to see the value and to actually be able to work there way up. As I said my wife decided not to join the new company, depite them making a good offer simply because in her eyes it was not worth the pain.

 

[droche2004]

As I write I am sitting in the lounge and loving the experience. Food, good. Coffee is nice and quick. Tv is on the golf. Toilets are clean.Tables are being cleaned regularly. Beer has been flowing. And the lounge is about 60/70% full. The lady from guest services Carrie was up for a chat and seemed to love her job. Much better then the old lounge. No problems for me. Second fav lounge now behind the Adelaide lounge, (due to size and personal interaction)

...

Mmmmm chicken wings. Don't know what people experienced prior but can't be the same lounge.. Maybe the comments fixed the problems.

 

[Undercover Brother]

Don't disagree with the above, but do disagree with your orginal statement that being contract workers they "have no emotional buy-in to the company. They don't care whether Virgins customers are happy or not". This is clearly wrong, to many they were working for Virgin even if they were being paid by a contract company. As I said if there is an issue with attitude etc with the staff it will be because of the type of job and the hours and money as opposed to who their actual employer is.

In relation to career progession etc, one shining light about the new company is they are rather large and diverse so there is a career path, if only they can get people to stay long enough to see the value and to actually be able to work there way up. As I said my wife decided not to join the new company, depite them making a good offer simply because in her eyes it was not worth the pain.

Talking to the BN lounge supervisor one night, I passed on my compliments for a female staff member who is always exceptionally nice and friendly everytime I visit. He informed me she is leaving to take up a cabin crew role with Virgin. How is that for staff progression!

 

[markis10]

Mmmmm chicken wings. Don't know what people experienced prior but can't be the same lounge.. Maybe the comments fixed the problems.

DJ often fix things when it s brought to their attention, that has been a very clear trait in terms of their involvement here!

 

[Mal]

Mmmmm chicken wings. Don't know what people experienced prior but can't be the same lounge.. Maybe the comments fixed the problems.

Yep I was there on Wed about an hour around the middle of the day. Tried to find fault but couldn't. The cold meatballs and chicken wings were nice.

Sent from my GT-I9100 using AustFreqFly

 

[JRT]

The cold meatballs and chicken wings were nice.

mmm, yes, I enjoyed the Greek salad, feta and meat balls for lunch today.

 

[Taezar]

The shower sure as heck needs a table/bench for your bag. An exhaust fan would be nice. Was crazy hot when I entered. Running the cold water for a while helped.


Sent on the wings of flying unicorns.