medhead
Suspended
- Joined
- Feb 13, 2008
- Posts
- 19,074
All I'm saying is that Qantas do promote themselves as being more than a business. They promote themsleves as valuing loyalty. Now this is a general statement and I'm fully aware there are all sorts of if, buts and maybes in deciding how much marketing really means in reality. And I'm not saying that profit isn't ultimately king.
As a NB with an increasing amount of flying, I'm suggesting that qantas should be more interested in getting my extra cash. Instead qantas is interested in helped the statused maintain their status despite the fact that those people are taking some of their flying elsewhere. Ultimately these types of promos mean that these people can take their spend away from qantas and still get a free kick in terms of maintaining status. I feel devalued by qantas, they are prepared to give others a free kick who are switch from qantas and they are not prepared to give any incentives to someone who has new business to bring to them.
I'm saying that I think this is a misplaced priority. I'm not saying that qantas should go out of business or anything stupid like that. Just that the OP and people like me should be aware that qantas don't value any new or existing business from the bronzed. But they are willing to only get the bare minimum from the statused in maintaining their status and even then they will accept less than the minimum by offering free kicks.
edit: and before there is another stream of posts telling how I'm wrong and a business has to make money - I'm presenting my analysis of how qantas operates and my opinion of their misplaced priorities. Doesn't mean I think they should do anything different. I can accept that they do what they think is best. doesn't mean you need to convince me to change my opinion
As a NB with an increasing amount of flying, I'm suggesting that qantas should be more interested in getting my extra cash. Instead qantas is interested in helped the statused maintain their status despite the fact that those people are taking some of their flying elsewhere. Ultimately these types of promos mean that these people can take their spend away from qantas and still get a free kick in terms of maintaining status. I feel devalued by qantas, they are prepared to give others a free kick who are switch from qantas and they are not prepared to give any incentives to someone who has new business to bring to them.
I'm saying that I think this is a misplaced priority. I'm not saying that qantas should go out of business or anything stupid like that. Just that the OP and people like me should be aware that qantas don't value any new or existing business from the bronzed. But they are willing to only get the bare minimum from the statused in maintaining their status and even then they will accept less than the minimum by offering free kicks.
edit: and before there is another stream of posts telling how I'm wrong and a business has to make money - I'm presenting my analysis of how qantas operates and my opinion of their misplaced priorities. Doesn't mean I think they should do anything different. I can accept that they do what they think is best. doesn't mean you need to convince me to change my opinion
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