Can only change booking to equal or higher fare?

[serfty]

Thankfully in the end a helpful phone sales rep managed to find a combination of flights around the dates which equalled the same fare. ...

Good to read it's resolved.

Do you have the booking code for your original booking - it would be interesting to know.


You may be able to gather it from here: LAN.com Detalle de su ticket

 

[ozbeachbabe]

Thankfully in the end a helpful phone sales rep managed to find a combination of flights around the dates which equalled the same fare. She also mentioned if she couldn't, it would be easy to just tack on a leg to Perth or something, even if I had no intention of flying there.

A bizarre way to do business really - rather than just giving someone a seat on a flight that is much cheaper than what they've paid, they're willing to give you seats on flights you never intend to take.

A SYD/PER flight does have its uses. You could have a mini break in the West in a few months time as you'd almost certainly have enough points for an award ticket for the return PER/SYD flight.

If you had another O/S trip planned, fares ex PER are cheaper to Asia & Europe so you could use your SYD/PER sector to position for a flight on an open jaw basis PER/xx_/SYD which would be cheaper than SYD/xx_/SYD.

Sometimes there's not much difference in fare to get a Flexi Saver which could be useful if you need to change the date of travel.