Cancellation policies - Jetstar/Qantas

Joined
Jun 11, 2024
Posts
3
Hey guys,

Sorry this might've been queried already.

I have a international trip booked via the business rewards portal:
Outbound on Jetstar on the economy tier ticket
Inbound on Qantas on the back way in economy (with a leg on Vietnam airlines in R status)

Now I must not worn my goggles whlist booking - picked the wrong month for the return!

Two friendly Qantas customer service reps have given me confliciting information.
1st Qantas Rep: I can cancel the second leg after I've flown the Jetstar outbound, minus fees etc but I MUST fly on the outbound Jetstar.
2nd Qantas rep: I cannot cancel the second leg EVEN after flying the Jetstar Outbound since this ticket will follow the ticket rules of the Jetstar flight.

Any advice would be appreciated!

Thanks,
TheInfrequentFlyer
 
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