Qantas seem to be struggling with even implementing priority boarding. They have been outplayed in most departments by VA. To top it all, he makes the decision to sack 1000 employees, talks about qantas pilots wanting too much... but is happy to take a $2M pay rise!
The disturbing trend with AJ's Qantas is that they are no longer listening to its customers. They seem to be doing what they want... rest assured customers won't put up with it for ever.
The disturbing trend with AJ's Qantas is that they are no longer listening to its customers. They seem to be doing what they want... rest assured customers won't put up with it for ever.