Carry on Baggage Question Qantas Domestic

timmy-t

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So first time ever I’m stopped at the Business security line entrance at Qantas domestic in Sydney today. Before you shall pass you will weigh your bag (small roller bag like everyone else). Comes in at 11kg. Sorry you need to check it in or get it under 10kg she says in a most unpleasant and unfriendly way. Always seems to be Qantas doesn’t it. These old boilers should retire. Wouldn’t know customer service if it hit them in the face. Anyway I shuffle off and repack my bag into two bags. The total limit is 14kg and now I have 2 bags both under 10kg. Total under 14kg. All ok but on a full flight wouldn’t it be better to have 1 bag on board not two?
As it happens I repacked in the lounge back into 1 bag but made me wonder why is there a 10kg bag weight limit if I’m the only one lifting it?
 
Australia's Civil Aviation Safety Authority (CASA) requires the pilot in command to ensure aircraft weight and balance are not exceeded by using standard weight calculations. Standard weight is the sum of passengers, crew and carry-on baggage and in CASA's Manual of Standards, the weight for carry-on baggage is set at 7 kilograms per passenger. So this is the assumed weight, except perhaps on Qantas it is taken to be 10kg for weight and balance calculations. On Finnair it is taken as 8kg.

As it happens I repacked in the lounge back into 1 bag but made me wonder why is there a 10kg bag weight limit if I’m the only one lifting it?
Have you considered that another passenger might attempt to move your cabin bag or a FA might need to move it, and this could lead to injury. Lastly (from me) a heavy bag falling out of an overhead locker could injure someone if it fell out and landed on them.
 
Yes … total weight limits for the aircraft, also the overhead lockers can’t hold an infinite weight (although they’ll handle a helluva lot more than the allowed maximum :)). FA’s also need to move hand-luggage at times.
 
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They've been doing this for a while but it seems very sporadic. Perhaps when flights are more full they get out there and have a crack at it to avoid delays from gate checks...
 
Standard weight is the sum of passengers, crew and carry-on baggage and in CASA's Manual of Standards, the weight for carry-on baggage is set at 7 kilograms per passenger.
While there has to be rules and limits, and occasionally they will be enforced, not measuring the weight of passengers at the same time makes a mockery of the whole “weight and balance” thing 😊
 
So first time ever I’m stopped at the Business security line entrance at Qantas domestic in Sydney today. Before you shall pass you will weigh your bag (small roller bag like everyone else). Comes in at 11kg. Sorry you need to check it in or get it under 10kg she says in a most unpleasant and unfriendly way. Always seems to be Qantas doesn’t it. These old boilers should retire. Wouldn’t know customer service if it hit them in the face.
So, let me get this straight: you knew the limit was 10kg and had just decided to pack to ‘somewhere near that figure’. Then when you got called on it, it’s Qantas’ fault and you bravely have a go at the staff on an anonymous internet forum?

If you’d reported the rather rare case of QF checking carry on weight and that you solved their problem in one of the two ways offered to you, all good, thanks for the info. However the snark of the original message reflects more poorly on you than on QF, in my opinion.
 
While there has to be rules and limits, and occasionally they will be enforced, not measuring the weight of passengers at the same time makes a mockery of the whole “weight and balance” thing 😊
But passengers don’t sit above the heads of others ready to fall down in turbulence. :)

But then again BA allow 23kg for carry ons.
 
So first time ever I’m stopped at the Business security line entrance at Qantas domestic in Sydney today. Before you shall pass you will weigh your bag (small roller bag like everyone else). Comes in at 11kg. Sorry you need to check it in or get it under 10kg she says in a most unpleasant and unfriendly way. Always seems to be Qantas doesn’t it. These old boilers should retire. Wouldn’t know customer service if it hit them in the face. Anyway I shuffle off and repack my bag into two bags. The total limit is 14kg and now I have 2 bags both under 10kg. Total under 14kg. All ok but on a full flight wouldn’t it be better to have 1 bag on board not two?
As it happens I repacked in the lounge back into 1 bag but made me wonder why is there a 10kg bag weight limit if I’m the only one lifting it?
Why is she an old boiler, when she is just doing her job? Maybe she had to deal with rude customers all day, hence why you didn’t find her friendly,
 
I admittedly have taken baggage over the prescribed weight limit on aircraft from time to time before, but I would never blame the staff if they called me out for it. The rules are well known and displayed on signs everywhere, it was my choice to try my luck and ignore them.
 
Similar in ADL this morning - the gate agent stopped the guy ahead of me with a laptop bag and a suit carrier in addition to his roller case, and he claimed he had been told it was allowed but the agent clarified that was not the case and let him go ahead
 

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