Chairman’s lounge survey

[ozzguy]

We now have a new venue for our annual AFF catch up.

 

[Must...Fly!]

I got one too! It looks legitimate as do the URLs and headers. I think it's as simple as QF commissioned a market research firm to do this work. They've given them a list of members/access to their database, and they've simply (royally) stuffed up in sending the wrong survey to the wrong group of members.

Hilarious though!!

 

[cvmceg]

For anyone who didn't just become a CL member, here's what our emails look like. I'd like to thank Ashley at Qantas for valuing my Chairman like feedback.

 

[Cool Cat Phil]

Damn....I was looking forward to sharing my thoughts on how little professionalism and sense of urgency from the frequent flyer service centre has affected my loyalty to the QFF program.

 

[Chalkie]

I got it too. I'm curious though - have any of the previous surveys been signed off by the "Manager - Elite Programs". This has provided another data point - there is a Manager of Elite Programs. Us P1s now have a name to whom we can send our suggestions!

 

[GoldCanyon340]

I didn't receive the email and am considering asking for FF points as compensation for emotional hurt.

 

[Traveller1955]

Clearly a Qantas error, I think I have only ever been in the CL once in Sydney about 10 years ago!!! More rights to Lifetime Silver!!!!!

 

[DC3]

Today I received an invitation to partake in the Chairman’s lounge survey as a result of my valued loyalty and CL membership.

As a lowly bronze I’m delighted to be informed of my sudden jump in status.

Unfortunately I am unable to provide any constructive feedback at this stage given I’ve never been a CL member nor I have I ever visited this mysterious lounge.

Anybody else get the email invite?

Nothing here. Feeling a bit left out.

 

[Silvia]

I feel like I just want to complete the survey just for the sake of having excited me to get a CL email without being one

 

[Denali]

On the plus side, just like I dont get VA emails, I apparently dont get Qantas emails either.

 

[VPS]

WP - I got it too and my first thought was - someone has coughked up - didn't even bother to read the rest.

 

[RichardMEL]

I thoight school hols were over and the work experience kids were back in class. Apparently not.

 

[Lat34]

I kept the email and saved as PDF for posterity... might even frame it
I'm pretty confident I won't receive another Chairman's Lounge communication with my name on it! But then again ..

 

[JohnK]

Oops! Got it, read it, could not believe my luck but could not do the survey.

 

[SeatBackForward]

I've not received the survey, but have been in a CL. To be honest it was quite underwhelming.

 

[Mrmaxwell]

I guess some professional on a six figure salary was supposed to send out this survey excluding all QFF members except CL members but they got it reversed and sent it out to all members excluding CL members

 

[samh004]

For a second this morning I thought it was Christmas morning!

 

[Flying mermaid]

I got it too. I'm curious though - have any of the previous surveys been signed off by the "Manager - Elite Programs". This has provided another data point - there is a Manager of Elite Programs. Us P1s now have a name to whom we can send our suggestions!

I have had a few chats with Ashley in the past - really nice and service oriented.....

 

[Quickstatus]

Mrs QS (NB) and I (WP) both got a CL survey.

In the comments I asked them to contact me about replacing a missing CL membership card.

 

[DC3]

I have had a few chats with Ashley in the past - really nice and service oriented.....

… and even more service orientated than anyone could have previously imagined