Changes to QF T&C

[aus_flyer]

I see QFF T&Cs were changed yesterday (19 Sep).

https://www.qantas.com/au/en/frequent-flyer/discover-and-join/terms-and-conditions.html

Any ideas as to what has changed?

 

[Blackswan]

No idea - but how did you notice the updated date at the top?

Reminds me of this story;

https://www.washingtonpost.com/lifestyle/2019/03/07/how-this-woman-won-by-reading-fine-print-her-insurance-contract/

 

[kpro]

Did a diff on the previous T&C's from Wayback Machine - 9 March 2022 version.

Nothing to see here, just a change to some links for Points Club. Seeems like they merged points club and points club plus pages together.

Old
22.2 The Points Club Program has two levels, ‘Points Club’ and ‘Points Club Plus’. Both levels will unlock benefits for Members including lounge access, bonus Status Credits and offers and discounts across Qantas Frequent Flyer and our partners. Additional terms and conditions may apply to some of those benefits. You can find more information about Points Club benefits and Points Club Plus benefits or log-in to see if you have unlocked Points Club at qantas.com.

New
22.2 The Points Club Program has two levels, ‘Points Club’ and ‘Points Club Plus’. Both levels will unlock benefits for Members including lounge access, bonus Status Credits and offers and discounts across Qantas Frequent Flyer and our partners. Additional terms and conditions may apply to some of those benefits. You can find more information about Points Club and Points Club Plus benefits or log-in to see if you have unlocked Points Club at qantas.com.

 

[RooFlyer]

Arrrgh. One of my (many) pet hates when an organisation tells you that T&Cs have changed, but don't tell you what the changes are. I wouldn't bother with Qantas (left hand probably doesn't know what the right is doing), but I have challenged the CBA and Allianz insurance and they admitted that their disclosure was inadequate - but I don't think it changed anything .

Thanks for that @kpro

 

[serfty]

Set up a visualping.io

 

[aus_flyer]

Another change effective 27 January. Can anyone spot it?

 

[serfty]

Any ideas as to what has changed?

Looks like Section 9.1.5 has been moved to 9.1.6 and a new 9.1.5 added:

9.1.5 A member of a oneworld Member Airline or Airline Partner loyalty program will not earn that program’s loyalty points or status credits on any Qantas domestic flight where the oneworld Member Airline or Airline Partner permits their program points or status credits to be earned directly or indirectly on any non-Qantas Group flight on the same domestic route (where that domestic flight does not form part of a Qantas marketed international itinerary).

Maybe a dig at QR and their relationship with VA?

 

[serfty]

[moderator hat]

Please continue discussion of this recent change in the following thread:

Qantas Block Partner Earn on Competitor Routes

Any ideas as to what has changed? Looks like Section 9.1.5 has been moved to 9.1.6 and a new 9.1.5 added: 9.1.5 A member of a oneworld Member Airline or Airline Partner loyalty program will not earn that program’s loyalty points or status credits on any Qantas domestic flight where the...

www.australianfrequentflyer.com.au

​

[/moderator hat]

 

[aus_flyer]

More changes effective yesterday

 

[Mattg]

More changes effective yesterday

Does anyone know what changed?

@serfty

Edit: Perhaps related to this?

Rebranding of rewards store to 'Qantas Marketplace'

I'm guessing this is to potentially sell more items for cash? There are also bonus offers to mark the launch: 6 points per dollar for cash spend for Points Club members, 9 points for Points Club Plus members (usually 3) - until 30 June Bonus points for cash spend until 31 March: $150 min...

www.australianfrequentflyer.com.au

 

[oz_mark]

Section 21 is the biggest change. It was about the Rewards store, now its about the marketplace

 

[serfty]

Section 21 is the biggest change. It was about the Rewards store, now its about the marketplace

Yep, "marketplace" over "rewards store" is the only tangible change.

 

[aus_flyer]

Another change effective 3 May 2023

 

[oz_mark]

Section 27 is new (and some revisions in 7.1)

 

[AIRwin]

27. Saved Payment Details​

27.1 A Member may link an Accepted Payment Card (excluding Qantas Travel Money) to their Membership Account by saving the card details in their profile (Saved Payment Details).
27.2 The Member agrees that Qantas may use Saved Payment Details to make any payments to Qantas for Qantas flights and/or Qantas products and services (such as Qantas Wine). No payment will be processed without the Member’s authorisation.
27.3 Saved Payment Details will not be disclosed to any third party except to make authorised payments.
27.4 Qantas may charge a payment processing fee for the use of a particular Accepted Payment Card. Any applicable fee be displayed to the Member in advance.
27.5 A Member may change or delete any Saved Payment Details at any time by updating their profile, or by contacting Qantas Loyalty for assistance.
27.6 Qantas will retain the Member’s Saved Payment Details until the Member deletes them from their profile, requests Qantas to delete them, or the Member’s Membership is terminated in accordance with these Terms and Conditions.