At least you can get points as you could now buy a small house.What is it with Banks and CC credit limits nowadays?
Example 1: I had Alt Black with 30K limit - cancelled it and applied for new Alt Black to get 2 x pts - no prob they give me new card with 30K limit - and on cancelling first ask me to I want to transfer my 30K limit to new card - er OK - so now I got 60K limit. I also had WSQ Plat Amex / Visa with 50K limit - call up and cancel - would you like us to transfer your limit over to Alt Black - er OK - now I goy Alt Black with 110K limit.
Example 2: Applied for the Citi Signature to get the 80K QFF pts - no prob getting card with 30K limit - banked pts and call to cancel - would you like us to transfer your 30K limit over to Select which also had 30K limit - er OK - then get email from Citi asking last 2 tax assessments - call Citi why you want these? Cause we need these for your limit increase applic - er OK - email them through - 2hrs later log into Citi and select limit now shows 60K limit.
Never before have I seen banks so keen to increase CC credit limits - anybody else experiencing same?
Hello everyone
I'm having a small issue with Citibank at the moment and I'm hoping this wonderful community will be able to provide me with some knowledge.
The situation is that I applied for the Citibank Signature Rewards credit card back when there was the 80,000 QFF points promotion and the reduced annual fee of $299.00 (around March 2014).
When the card was issued to me, there was a small booklet with information on the earn rate of Qantas points which stated that you would receive an ADDITIONAL 1 QFF point per dollar spent on Qantas products. So in essence, you would receive 2 QFF points per dollar spent on Qantas products.
Citibank are now claiming that this was never the case and that in order to attain the additional points I'm entitled to (I recently booked a few thousand dollars worth of Qantas flights on the card), I need to send proof that this was written in the booklet (of which I'm positive it was).
I'm would be ever so grateful if anyone who has this booklet handy could upload a picture or something so I can prove to Citibank that they need to honour the points structure that they advertised. I have also confirmed that there have been no terms and conditions changes since I opened the card in March 2014.
Thanks everyone and hopefully this gives me a win!
I've sent letters (yes some people still do), faxes, internet contact us and emails requesting this, largely because I really hate the call centre. Works for most other banks but Citiwank no go. Really not keen to ring the no service centre! But I may have to to get my annual fee removed.
