Citibank to airline points transfers

[robbo135]

Has Citi rejigged their rewards interface for transferring to airline partners?

Logged on this morning to transfer points to Asia Miles and the interface has changed and my previously saved Asia Miles details had to be manually input. I received a confirmation email saying points could take up to 28 days to process, past emails said 5 days ( which in practice was pretty much instant). Is this another enhancement?

 

[Hunter4vr]

It definitely looks like they have changed the way you redeem points, the link to the old Citi Rewards page goes nowhere.

The Citi website now says to redeem directly from the Citi Online portal. I'd be very interested to see whether point transfers actually take 28 days now....

 

[robbo135]

Just adding my datapoint with this "new" portal for Asia Miles:

Redeemed points: 3rd July
Points Credited to Asia Miles: 5th July

Thank goodness nowhere near the 28 days stated in the email, although it is longer than before when miles would be credited into Asia Miles only after a few hours.

 

[Ansett Nostalgic]

I've never had it take 28 days to show up in the airline before. It's always been within 2-3 days tops.

 

[azza007]

Since this change transfers to Krisflyer no longer working for me

The email from Citi - Your Points transfer request could not be processed
The Previous Points Balance and New Points Balance in the email don't match the points balance in my account

 

[somebol]

just submitted a transfer to SQ. will be interesting to see if it goes through and how long it takes

 

[somebol]

Points received this morning

 

[_flyer]

Has anyone received a call or email from Citi Business Consumer Support asking to make contact or your card will be blocked?

 

[Ansett Nostalgic]

Has anyone received a call or email from Citi Business Consumer Support asking to make contact or your card will be blocked?

Never.

 

[billmurray]

Question about the current point hacks promo on the Premier Card. I've earned the bonus 110k VFF points and the earning criteria was

1) spend 8k
2) turn on points auto sweep (auto redemption)

My points don't transfer until the 28th, and I want to turn this off and transfer later when Virgin run another 15/20% towards end of this year.

Do you foresee any issues in turning this off, the points have been issued so they cannot revoke??

 

[Cynicor]

Should be fine. Assuming those are all the conditions (you can read them to check) then any removal would lead to an AFCA complaint.