[Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10April

[medhead]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

It seems to me that QF have intense focus on this. That's why they changed it.

Same as all the other lurks that have been pulled recently:- W'field GC, WOW select runs, ANZ/NAB bonus point transactions, ATO earn with AMEX/CITI, etc, etc, etc

QFF had plenty of elite flyers well before ASA came into play......

Yep and I'm suggesting that they need to focus on getting the pricing so that it works instead of throwing the baby out with the bath water.

That's like saying there are empty J seats - why doesn't QF upgrade me?

Cannibalisation does not provide for a long and prosperous life.

Hey? I said the opposite, cheap ASA do not take revenue seats. I'm saying that qantas should provide classic awards with a bundle for extra cost. So it's more like saying there's an empty seat I might pay extra if you set a price to upgrade me.

 

[amaroo]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

So it's more like saying there's an empty seat I might pay extra if you set a price to upgrade me.

They do - it's called a J ticket or points upgrade.

I understand your point however, it appears QF have decided that ASA at the Classic point level isn't filling the till quick enough. They want to fill the cabin with cash, classic or high point burning ASA flyers.

Maybe they have too many elites on the books. Trying to find a seat in the lounges these days - supports this view.

 

[orac]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Nonsense. That's like saying a barista was generous in making a cup of coffee for you.

No, it's his job to make you that coffee, just like it is the job of the Red Roo team (I believe RR is not just one person) as Qantas "social media team" to be on AFF, Twitter, Facebook and whatever else.

This isn't some volunteer job and Qantas is not some generous sponsor of the hard-up AFF charitable foundation. Red Roo is a salaried position as a company rep and AFF is part of Red Roo's remit. Part of Red Roo's job.

So get over the idea that we should be grateful for Qantas or Red Roo doing anything here, because they are just doing their job.

I agree. I am a customer, the reason RR's of this world have a job.

 

[medhead]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

They do - it's called a J ticket or points upgrade.

I understand your point however, it appears QF have decided that ASA at the Classic point level isn't filling the till quick enough. They want to fill the cabin with cash, classic or high point burning ASA flyers.

Maybe they have too many elites on the books. Trying to find a seat in the lounges these days - supports this view.

Exactly! They do!

If the tills aren't filling quick enough the answer is to reprice to something they find acceptable. Jetstar bundles provide a good indication of where they pricing could be set, imo

 

[Joshua]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

A very specific and odd occurrence.

It is not possible to book XASAs to BNE-LRE. Must be booked in commercial bucket. I tried initially for a quote a few days ago and have tried again today to book it. After some investigation was told ASA not permitted on that route. Other regional routes including EMD down the road work fine.

Was going to book flights connecting through. Will now book BNE-LRE r/t as classic and the connecting flights on VA.

First time I've tried to book ASAs on this route, so I am only assuming it used to work. Maybe a computer glitch? Sigh.

 

[jasejman2000]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I got some ASA's over the phone for MEL-SYD return. I asked the sales attendant why they'd gone from the website. She said that Q had decided to eliminate them, but the backlash had been high so they'd be reimplementing it on the website in the next 3 months..... Ever hopeful. I would be glad if they stayed as they were such great value.

 

[Ansett]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I sincerely hope it does return as it was one of the main differentiators of the QFF Programme in my opinion.

Sadly it will be too late for me as already moved most of my 2014 bookings to competitiors

 

[trippin_the_rift]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Maybe they have too many elites on the books. Trying to find a seat in the lounges these days - supports this view.

Wish I had 'too many' high paying customers on my books

The solution is to expand the premium footprint..... not cull loyal high value customers

 

[Limewood]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I asked the sales attendant why they'd gone from the website. She said that Q had decided to eliminate them, but the backlash had been high so they'd be reimplementing it on the website in the next 3 months..... Ever hopeful. I would be glad if they stayed as they were such great value.

I'm sure thousands of us loyal QFF customers are waiting for the day when this fiasco is overturned and ASA's are returned to the web site, what is annoying we are not being told anything officially.

 

[amaroo]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Wish I had 'too many' high paying customers on my books

The solution is to expand the premium footprint..... not cull loyal high value customers

Totally agree.....however, it seems clear to me that cash paying customers are slightly better than point jockeys*

* posted by an occasional point jockey

 

[Ansett]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Totally agree.....however, it seems clear to me that cash paying customers are slightly better than point jockeys*

* posted by an occasional point jockey

Yes but those cash paying customers will eventually become points jockeys and if there is nothing to spend those points on, that is worthy of them, then why earn the points on QF by spending the cash in the first place

Why not pay less and get more elsewhere

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Totally agree.....however, it seems clear to me that cash paying customers are slightly better than point jockeys*

* posted by an occasional point jockey

If a company prints its own currency, how can it be upset when it is used...?

 

[amaroo]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

If a company prints its own currency, how can it be upset when it is used...?

They want them used in a manner that best serves their interest.

AFAIK QF are industry leaders introducing ASA......looks like they were just too popular for QF's liking.

 

[pauly7]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

AFAIK QF are industry leaders introducing ASA......looks like they were just too popular for QF's liking.

I wonder if Virgin had followed them fully down this trail - offering sc/pts on ASAs whether this would have come up at all (competitive pressure + another place for large point earners to direct points to...)...?

In fact you would think with Virgin apparently being marketing savvy - they could have jumped in quickly and enhanced their ASA's to earn SC and points to entice people away from QF.

Perhaps their silence and refusal to move [so far] speaks more as to the problems ASA's in their full form bring airlines...??

 

[medhead]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I wonder if Virgin had followed them fully down this trail - offering sc/pts on ASAs whether this would have come up at all (competitive pressure + another place for large point earners to direct points to...)...?

Virgin do offer points and sc on ASA.

 

[Ansett]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Virgin do offer points and sc on ASA.

Wasnt that for a limited time earn points and sc on award flights?

 

[amaroo]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Yes but those cash paying customers will eventually become points jockeys and if there is nothing to spend those points on, that is worthy of them, then why earn the points on QF by spending the cash in the first place

Why not pay less and get more elsewhere

Long ago I gave up trying to get premium seats on QF metal. I've found the solution for me is re-deeming dozens of LH F/J flights on CX and BA.......lets hope QF never leave OW!

 

[pauly7]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Wasnt that for a limited time earn points and sc on award flights?

I thought it was limited time only as well.
Apologies if I missed something.

 

[Ansett]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Long ago I gave up trying to get premium seats on QF metal. I've found the solution for me is re-deeming dozens of LH F/J flights on CX and BA.......lets hope QF never leave OW!

Would I be wrong in thinking that this would cost QF even more. I imagine that if the points are earned on QF then they bear the cost of that however if the flight is not on QF metal and where a JSA is not in place there would be a cost to QF? Or am I not understanding how it all works?

Look forward to some education

 

[amaroo]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I wonder if Virgin had followed them fully down this trail - offering sc/pts on ASAs whether this would have come up at all (competitive pressure + another place for large point earners to direct points to...)...?

In fact you would think with Virgin apparently being marketing savvy - they could have jumped in quickly and enhanced their ASA's to earn SC and points to entice people away from QF.

Perhaps their silence and refusal to move [so far] speaks more as to the problems ASA's in their full form bring airlines...??

+ 1......no competitive pressure pretty much says it all.