cruise surprises

Actually the TA has helped us a lot. They c an get the cruises cheaper than we can. If things go pear shaped they are invaluable even getting compensation when every one else including the insurance company said you wouldn't. And having everything rebooked before we even found out there was a problem
Besides Amex travel is a travel agency. they do try and hide that fact but from their global site.
American Express Global Business Travel (Amex GBT) operates one of the world’s largest travel agency networks, with a presence in nearly 140 locations worldwide.


And Virtuoso is set up and run by travel agents. Some are "mobile" agents and work online but they are still licensed TAs.
 
The last minute deals look pretty good. It’s really difficult to choose a cabin at a premium price and then see a similar cabin category substantially discounted closer to sailing. I will be travelling solo so the price automatically doubles.

Do you use a specialist travel agent whose main focus is cruising or do you book direct with the cruise line. If the former who would you recommend? What are the advantages of booking with a specialist travel agent. Can they secure extras or bonuses apart from advising which are the best cabins etc.


For a newbie cruiser (like me), I'd definitely advise asking a Travel Agent to give you options, or guidance. And a solo cruiser like me will always take the "no or low" single supplement cruises. Not always the coughpy ones, or coughpy times ones, but you have to be careful.
So what do they actually do for you that you can't do yourself through Amex or Virtuoso etc?
Mine can get a discount more than Amex or Virtuoso (on top of Virtuoso), but the main benefit for me is their time and experience. I can tell them the parameters of what I want and they can give me options over multiple cruise lines. I can still play around but they use their time to book and detail. And if its not right, or the cruise line changes something - they fix it. Same for the connecting flights.

My TA actually does cruises herself - so lets me know things alongside what I find out here 🙂
 
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I am curious. With demand for classic rewards flights high with difficulty to secure seats and at the same time pent up demand for cruising creating problems in securing the best cabins which do you book first - flights or cruise. I was reading that on some cruises they are releasing availability into 2024 (this was a US website). What strategies do you employ to streamline and manage the booking process so that award flights and cruise mesh
 
I am curious. With demand for classic rewards flights high with difficulty to secure seats and at the same time pent up demand for cruising creating problems in securing the best cabins which do you book first - flights or cruise. I was reading that on some cruises they are releasing availability into 2024 (this was a US website). What strategies do you employ to streamline and manage the booking process so that award flights and cruise mesh
The cruise we are going on in next May has been booked out for over 12 months. There's a pent up demand because of all the Covid cancellations and bookings etc. Plus people want to travel. The cruise I am doing Christmas next year is almost fully booked and there are four of these departing every week. Cruise first, sometimes over a year out. Flights as soon as I can on release.
 
As a platinum do you find it easy to mesh cruise and flights. Or do you sometimes resort to paid flights
 
As a platinum do you find it easy to mesh cruise and flights. Or do you sometimes resort to paid flights
I have a mixture of both. Currently was lucky by using MH for trip to Europe but booked months ago. Sometimes I can get one full ticket but buy for partner. I'm flying back with a mix of KLM and MH. I expect to have to pay for the Christmas flights though. I paid for last May trip.
 
I am curious. With demand for classic rewards flights high with difficulty to secure seats and at the same time pent up demand for cruising creating problems in securing the best cabins which do you book first - flights or cruise. I was reading that on some cruises they are releasing availability into 2024 (this was a US website). What strategies do you employ to streamline and manage the booking process so that award flights and cruise mesh
I always book the cruise first at least 18 months or more out and look at booking fully refundable if I can (so you can cancel and re-book once you get your flights confirmed and you find better cruise price deal). Once initial cruise booked, I just setup reminders in my calendar at to look for seats for the outbound flight as soon as they are forecast to be released for every airline that fly's to that destination (every airline has different release dates). I also have a reminder about three weeks before the first release dates to start checking all airlines to see what their reward availability looks like (i.e I make dummy bookings as if I wanted to fly two weeks earlier). That then reveals if actual release dates have changed, and I need to adjust my calendar and searches. This is a daily exercise for about a month around the release windows, so a bunch of work, but I always find something. Finally, you will need to repeat the above for your return leg (i.e. you book two one-way flights, not a return flight - if you wait for the return leg, good chance your outbound will already be gone)
 
YMMV, but I am of the firm view we are not in normal times.

I have not sailed with Celebrity, but several of the major middle market (Princess, Royal, Holland America, Avalon, P&O) cruise lines (i.e. not upper market smaller ships like Azamara or Silversea and the like)

Pre covid there were sites where you wing it and could pick up last minute cruise deals for a song. Not now and probably not not for the next 24 months or so, there is so much pent up demand.

When I was short of cash I bought an obstructed view cabin with a window. I would go mental in a room with no window for 14 days/nights. Just in case we have rough seas, I now always book a mid ship balcony that results in the minimum movement (think about a seesaw, there is almost no movement in the middle and great movement on the extremities (like at the aft of the ship). Plenty of fresh air (particularly in covid times), a good view and a place to relax from other people. Could never justify the price of a suite after looking at the options many times.

I have never paid for a drinks package, could never make the figures stand up. I payg and the settlement bill at the end of the cruise has always been way lower than the package.

I have never paid for a "specialty" restaurant, the normal free ones are fine and friends who forked out for the privilege of the paid ones have told me never again, it wasn't that much better other than an improved staff/diner ratio.

90% of the time I book my own shore excursions for approx 50% of what the cruise line charges and the tours are better in my opinion. Just think 6-10 people in a mini bus with a local versus herding 50+ people on and off of a large bus that can only go on certain roads and the lost time at every stop with all those people getting on and off and the people with walkers and ailments etc and they only go where the cruise line gets a big kickback. However - *danger danger* make sure you get a good reputable operator and understand the risks if you are late back to the ship. I joined cruise critic site and team up with others to book tours and absorb the recommendations of people who have been there and done that at each port, some of them many times.

I do like the internet packages on some cruise lines and not others. Also depends on the cruise. If it is port intensive (you are in a port with largish cities nearly every day, use the free wifi at the port or in coffee shops or even some tour buses. However if your cruise has a large proportion of sea days or you are sailing between semi uninhabited islands and you like to be in regular contact, then buy an internet package large enough to suit your online time.

Gratuities depend on the cruise line. Some operating out of Australia include the gratuities as part of the fare and the staff get reasonable wages. If gratuities are not included, you can be sure the staff on board are being paid very poorly and be prepared to tip them for their service - particularly the cabin service staff who work huge hours and work very hard with some very demanding passengers.

I usually book direct through the cruise line, but sometimes through an agent - especially when they run expos and offer special deals.

Already booked two cruises (May, Oct 23) and considering where I want to go in 2024.
 
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The saga continues. Found out recently when enquiring into a particular cruise that the drinks package is not truly inclusive. For example there is a ceiling of $16 on coughtails and anything beyond is at the passengers additional expense. Ceilings also for other drinks. in addition if you want to select your cabin there is a substantial surcharge running into hundreds of dollars. No surcharge if you’re feeling lucky and allow the cruising company to determine your cabin.
 
The saga continues. Found out recently when enquiring into a particular cruise that the drinks package is not truly inclusive. For example there is a ceiling of $16 on coughtails and anything beyond is at the passengers additional expense. Ceilings also for other drinks. in addition if you want to select your cabin there is a substantial surcharge running into hundreds of dollars. No surcharge if you’re feeling lucky and allow the cruising company to determine your cabin.
Yes. That's pretty much the way it is. if you can source a copy of the drinks menu you'll find the vast majority of drinks and coughtails are under the limit. Many cruise lines carry premium whisky and cognac in the order of several hundreds of dollars, also premium champagnes. People would scoff those if there was no limit.

Your point about cabin selection - you are referencing guarantee cabins which are cheaper but guarantee the class you book them in. Usually if lucky you will receive an upgrade.

So I'm not sure there's any surprises to be honest.
 
Yep, there’ll be a bunch of stuff within the package limit, including wine - which actually can work out to your favour if you’d like a glass of white with entree, glass of red with main and an aperitif with desert!

But generally, you need to be permanently pickled to get value out of cruise booze packages. Cheers. Hiccup!
 
The saga continues. Found out recently when enquiring into a particular cruise that the drinks package is not truly inclusive. For example there is a ceiling of $16 on coughtails and anything beyond is at the passengers additional expense. Ceilings also for other drinks. in addition if you want to select your cabin there is a substantial surcharge running into hundreds of dollars. No surcharge if you’re feeling lucky and allow the cruising company to determine your cabin.

Not sure what you mean. The drinks are included in the package price. As above that doesn't mean you can get every single premium drink included as well - that just isn't realistic. It's the same with food - all meals are included in the price, but again if you want to get special service/premium steak you can pay more at a speciality restaurant. This is the same with all lines that I know of - even premium lines that include/force alcohol payments on all passengers still have dearer alcohol onboard that you pay extra for if you want it.

Cabins are graded. At some times on some lines, guaranteed cabins are cheaper, at other times they may not even be available, and other times they will be the same price as a select cabin at that grade. As with many things, you just choose what's on offer, what you prefer and what's value for you; no scam or trickery involved. Again, some airlines have base fares that don't include seat selection. If you want to select a seat, you pay a higher grade, or pay the surcharge to select the seat.
 
I've recently found that some (higher end) cruise lines have cancellation penalties from 15 days post booking - e.g. Ponant - 15 days after booking cancelling incurs a 10% penalty (if the cruise is within 12 months) with this percentage increasing as the curse date gets closer - others are even stricter/harsher.

Perhaps it was like this pre-Covid but the various offers during Covid (i.e. no cancellation fees) made me pay less attention to these penalties and recently got 'caught out' at 17 days post booking.
 
The saga continues. Found out recently when enquiring into a particular cruise that the drinks package is not truly inclusive. For example there is a ceiling of $16 on coughtails and anything beyond is at the passengers additional expense. Ceilings also for other drinks. in addition if you want to select your cabin there is a substantial surcharge running into hundreds of dollars. No surcharge if you’re feeling lucky and allow the cruising company to determine your cabin.

No surprises here.

No different to airlines or live theatre etc etc. Different seat cost different amounts at different times depending on when and what you book.

Just like airlines, if you look for sales, you will save heaps, if you don't then you can pay through the nose. On my latest booking SIN-BNE for 2 people in the cabin balcony midships picking cabin number cost us AUD56pp per day. Same cruise if you bought it 12 months ago non-sale was >$180pp per day.

Just like live theatre if you go to halftix or similar you sometimes will pay 25% of what the person sitting next to you paid. If you want drinks and canapes on top of your seat in the theatre you will pay handsomely for it.

IMHO. Unless you really like imbibing then drinks packages do not add up. I calculated on one cruise I would need to have 13 drinks per day to pay for it. Lucky if I would have 3-4 and I rarely drink expensive coughtails. YMMV.
 
No surprises here.

No different to airlines or live theatre etc etc. Different seat cost different amounts at different times depending on when and what you book.

Just like airlines, if you look for sales, you will save heaps, if you don't then you can pay through the nose. On my latest booking SIN-BNE for 2 people in the cabin balcony midships picking cabin number cost us AUD56pp per day. Same cruise if you bought it 12 months ago non-sale was >$180pp per day.

Just like live theatre if you go to halftix or similar you sometimes will pay 25% of what the person sitting next to you paid. If you want drinks and canapes on top of your seat in the theatre you will pay handsomely for it.

IMHO. Unless you really like imbibing then drinks packages do not add up. I calculated on one cruise I would need to have 13 drinks per day to pay for it. Lucky if I would have 3-4 and I rarely drink expensive coughtails. YMMV.
I bought the drinks package for May cruise of 21 days. There are 10 sea days. Viking offers wine with meals for free, but with the package you get the premium list. But it isn't the wine that tips us over. Two coughtails or G&T with upgraded gin and it's paid for. Also helps if you are adventurous and try out a different wine. If it's rubbish then you don't feel obliged to keep drinking it. Last cruise we didn't get it.
 
But what about the amenities and bonuses apart from having larger and more inclusive accommodation . There has to be a better value equation rather than bragging rights.
I will go for a suite if I can. The extra room and amenities are worth it for me though it does depend on the price - there is a point at which I say 'Nah, not worth it' but then I do look longingly at them. ;) It also depends on the ship and whether Mr LtL is coming (or I am travelling with a friend). He loathes main dining rooms which are akin to a barn so we will book a cabin that includes smaller dining room like Aqua cabins on Celebrity (if not a suite). For something like Silversea which is all inclusive and less of the barn for a MDR, we are happy with a balcony.
 
I've recently found that some (higher end) cruise lines have cancellation penalties from 15 days post booking - e.g. Ponant - 15 days after booking cancelling incurs a 10% penalty (if the cruise is within 12 months) with this percentage increasing as the curse date gets closer - others are even stricter/harsher.

Perhaps it was like this pre-Covid but the various offers during Covid (i.e. no cancellation fees) made me pay less attention to these penalties and recently got 'caught out' at 17 days post booking.
I find Ponant a bit of a pain to deal with quite strict cancellation penalties. Silversea have increased their penalties in that if you book Port to Port (only available on some itineraries) the deposit is non-refundable (but is transferred to a FCC if you cancel). Door to Door which is more expensive is refundable (less a small fee).
I don't mind paying a small deposit taking the chance that if I cancel I lose it but when it's several $000 I am pretty hesitant. We cancelled our Silversea cruise (June 2023) - deposit was close to $9,000 - got almost all of it back.
 
I bought the drinks package for May cruise of 21 days. There are 10 sea days. Viking offers wine with meals for free, but with the package you get the premium list. But it isn't the wine that tips us over. Two coughtails or G&T with upgraded gin and it's paid for. Also helps if you are adventurous and try out a different wine. If it's rubbish then you don't feel obliged to keep drinking it. Last cruise we didn't get it.
As the ships I have travelled on require all adult occupants of same cabin pay for the package and not just one, never works out for us - my partner is almost tee-total and I am light drinker anyway.

But then I should have been born a Scot ;) - look for bargains everywhere LOL
 
Silversea have tightened up and are now fuctioning like a mainstream line with a few frills.
All a bit sad as we just managed our free laundry pass… Oh well….plenty of choice about in the cruise industry and worth scanning the field
 

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