CX bookings now showing in QF MMB

[moa999]

was able to get a seat map and select (successfully) a seat for the 1st segment of a four segment ticket
for the rest just got the window/aisle message

able to select seats for all segments logging in using the same details on the cathay site (which reflected the change made on the qf site)

 

[simongr]

That is interesting re seats - I have picked seats on the QF site before for other carriers but they haven't stuck... This would be a great benefit as most of my flying is CX or QF

 

[simongr]

Still no sign here...

 

[v8Statesman]

Still no sign here...

I've booked another since Amadeus. It showed up immediately.


Sent from my Telstra iPhone using the Australian Frequent Flyer application.

 

[Limewood]

My CX now showing CNS/HKG/CNS alongside usual QA flights.

 

[simongr]

How strange - maybe its because it was TA booked...

 

[v8Statesman]

How strange - maybe its because it was TA booked...

Possible, Mine was booked via Online Flight Bookings, Ticket Bookings, Airfares, Promotions - Cathay Pacific Australia

 

[mannej]

How strange - maybe its because it was TA booked...

Do you know what platform they are using to book your flights with?
Different platforms use different PNR's, so you may need to find the Airline Reservation Number/PNR.

I'd suggest an email/call to the TA to find out what the CX PNR is as that should hopefully solve the problem.

 

[Voyages]

I've made 3 bookings with CX recently. The 2 direct bookings on the CX site show up in my QF account, whilst the 3rd booking done by TA doesn't. I can't add it to my account either.

 

[simongr]

I've made 3 bookings with CX recently. The 2 direct bookings on the CX site show up in my QF account, whilst the 3rd booking done by TA doesn't. I can't add it to my account either.

OK - I think we have worked out the problem then... Mine was booked through a TA also...

 

[serfty]

What GDS does you TA use?

 

[moa999]

All mine that showed up were cx online, so presumably straight into Amadeus.

 

[mannej]

I've made 3 bookings with CX recently. The 2 direct bookings on the CX site show up in my QF account, whilst the 3rd booking done by TA doesn't. I can't add it to my account either.

What booking system does your TA use? That could be the reason why you can't see it, but ask them for the CX booking reference to see if plugging that into the QF bookings section

 

[simongr]

What booking system does your TA use? That could be the reason why you can't see it, but ask them for the CX booking reference to see if plugging that into the QF bookings section

I have asked the TA what GDS they use and will report back.

I have the CX Amadeus reference but that doesn't seem to work.